Traditional research and feedback methods are outdated and not the right method to listen to your audience. Questionnaires are boring, time consuming and very often not relevant. And on top of that it is mostly very unclear for the respondent what happens with the feedback.
abbi uses mobile messaging and asks respondents about their experiences and opinions at the right time and on the right place.
With abbi, data is collected in a fun, easy and attractive way with as goal to create a better experience that leads to better decisions and more effective marketing activation.
abbi acts at the cross point of feedback and relevant communication for better engagement and conversion.
Mobile data collection is translated real-time into insights, that can be visualized in attractive dashboards.
abbi offers a highly engaging experience that delivers rich and meaningful data which improves quality and speed of business decision making.
abbi insights reinvents market research by building it up from scratch with mobile technology that makes giving feedback faster, better and more fun. abbi uses mobile messages to activate respondents during the moments that matter and uses a research chat bot to ask the questions. The results are shared real time with the respondents and the feedback can be used for instant activation via specific recommendations in the chat and/or new mobile messages. This results in a far better user experience and a truly engaged audience that know that their voice is really heard.
Starting with abbi is super simple. abbi can be used as an app, a web or API solution for white label integration in existing applications. This is what makes abbi a super valuable insights and activation platform.
Through a web link
Through the abbi app
Through a QR code
Within an already existing app or platform
abbi creates mobile research communities to interact and co-create with any audience in order to increase their involvement, commitment and loyalty.
The abbi conversation engine enables you to design and script your survey in a matter of time. You easily decide when to send out a survey, allowing you to quickly respond to current events.
Connect abbi as an add-on to your existing customer contact streams and monitor client feedback in a continuous way throughout the year to help you steer your organization.
An abbi chatflow can contain exactly the content you want, leaving it suited for more than just research purposes, such as marketing campaigns, lead generation and profile enrichment.
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