Dec 04, 2020 •
Conversational Commerce
How to Leverage Conversational Commerce to Capitalize on Changing Customer Needs
Messaging apps such as WhatsApp and Facebook Messenger are inextricably linked to our daily lives and offer companies a vast array of opportunities to engage in conversation with the customer. Thanks to Conversational Commerce, you get the most out of these opportunities and, among other things, significantly enhance your customer experience, that is if your organization fulfills some important criteria.