Direct and two-way communications for France

2 minutes read

France now has Direct and Two-way messaging

France is a large and complex country for mobile messaging. There are some regulations to deliver mobile messages like SMS for marketing purposes.

Sending messages in France comes with various regulations regarding marketing messages.

Numeric SenderID

French operators do not allow numeric SenderID for sending SMS. Numeric SenderID’s in marketing messages are overwritten by a short code owned by CM and the operators.

All marketing messages sent in France need to contain ‘STOP au [shortcode]’ at the end of the sms, or the operators can reject the message. This is to avoid spam messages. CM offers its customers to automatically add ‘STOP au [shortcode]’. Please take in consideration that adding the 13 characters ‘STOP au [shortcode]’ affects the length of text within the messages.

Direct connection with major carriers

CM offers direct operator connections to all the major French carriers. Connecting directly to carriers delivers high security, low latency and higher delivery rates. Among the larger operators in France are Orange, SFR, Free, Virgin and NRJ. As it is directly connected to the major carriers, CM can facilitate and deliver high-quality routing to France. For all operators two-way dynamic alpha SenderID is available.

For pricing and rates contact CM’s country manager in France, Jeremy Delrue.

About CM:

Companies are always looking for the best way to reach their consumers and the rise of mobile technology offers them new opportunities to achieve this goal.

Founded in 1999, CM helps companies to interact with their customers through a multi-use mobile platform for SMS, Email and Appcare.

In addition to various messaging services, the platform also provides solutions for calling through SIP trunking, payment options for companies like Autocollect and online identification solutions such as two-factor authentication(2FA).

We offer a hybrid solution for companies to reach their target audience, anytime and anywhere.

Start with sms

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About the author

Charlotte van Raak is content marketer and makes sure our readers always have interesting blogs to read about how to engage with customers. During the day, she answers 1K questions in her role as communications advisor. At night she preferably sleeps.

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