KLM presents new mobile app at Mobile Convention Amsterdam

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KLM presents new mobile app at Mobile Convention Amsterdam

The Dutch airline KLM has presented its new, more personalised smartphone app at Mobile Convention Amsterdam Thursday. The app comes with a set of API’s through which developers can work on it too.

Get to know the passenger

The launch of the app is due on July 1st. Willemijn Rijpma of KLM about the new app: “We do not personally know the majority of our customers. In the near future we’re able to put the person within the passenger in the spotlight. KLM must distinguish itself if it comes to service and communication.”

WiFi in KLM's 787's

From September, KLM will use its new Boeings 787, which are WiFi equiped. Passengers who are not able to get on their connected flights, can book new flights and receive their new boarding ticket in mid-air.  

KLM designed the app not only to be more personal, but also to simplify its usability. KLM has minimalized the user interface by reducing the amounts of inputs and interactions. The app also should boost mobile transactions

About CM:

Companies are always looking for the best way to reach their consumers and the rise of mobile technology offers them new opportunities to achieve this goal.

Founded in 1999, CM helps companies to interact with their customers through a multi-use mobile platform for SMS, Email and Appcare.

In addition to various messaging services, the platform also provides solutions for calling through SIP trunking, payment options for companies like Autocollect and online identification solutions such as two-factor authentication(2FA).

We offer a hybrid solution for companies to reach their target audience, anytime and anywhere.

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Charlotte van Raak is content marketer and makes sure our readers always have interesting blogs to read about how to engage with customers. During the day, she answers 1K questions in her role as communications advisor. At night she preferably sleeps.

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