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Mobile ordering and paying to enjoy performances contactless

Although the corona pandemic is not over yet and we still have to deal with various restrictions, slowly but surely various initiatives are starting again to let people enjoy music. After easing the regulations for the hospitality industry and meetings, Tribe Company has set up the initiatives “De Tuin van 2020” and “Het Strand van 2020” in a short period of time.

From the beginning of July until the end of August 2020 there will be performances in “De Tuin” in Brielle by artists such as Typhoon, Paul de Leeuw and Lil Kleine. Sunnery James & Ryan Marciano, Nicky Romero and Fedde le Grand will perform at “Het Strand” on Texel. took care of the technical support to enjoy the performances without contact.

The challenge

More than 200 performances on 55 days with space for up to 120 to 140 people per performance. How are you going to organize this without health risks and in full compliance with government guidelines? But how do you also ensure that your visitors feel as safe as possible and can enjoy the performances undisturbed? With our experience in the events industry and solutions for mobile ordering and payment and customer contact, this is a challenge we are happy to take on.

Use chatbot for health check

Whether someone is going to have a drink in their favorite pub, have dinner with friends or go to a performance, there must be a health check beforehand. By using our chatbot, we can quickly ask visitors to “De Tuin en Het Strand van 2020” a number of questions to determine whether they are healthy. So no queues at the entrance and for the organization no extra actions needed before you can let visitors in.

Order snacks and drinks with your mobile phone via Mobile Order

Healthy? Check! Once inside, the undisturbed afternoon or evening can start. The performances in “De Tuin” and on “Het Strand” take place in special theatres. Visitors have their own private table. By scanning the QR code on the table with a mobile phone, visitors are directed to the online order page of “De Tuin” or “Het Strand”. Here he selects his order, adds the table number and pays directly online via iDEAL or makes the choice to pay afterwards. After completing the order, the staff comes to serve food and drinks at the table.

Advantages for the event organizer?

The advantages of Mobile Order for the organization? The entire ordering and payment process is taken care off, allowing you to deploy your staff efficiently and reduce personnel costs. Without the queues at the bar, the staff can quietly prepare the orders. Your visitors are helped quickly because they don't have to wait for staff to take their order and can make their choice right away. Payment also takes place on the visitor's mobile, so you don't need an expensive cash register system, let alone cash (exchange) money or coins. Overall, there are a lot less contact moments for your staff and you can serve your visitors quickly and safely.

And the visitors? They have a carefree experience with the use of Mobile Order. They order and pay directly via their mobile phone and the only contact they have with your personnel is when they serve the snacks and drinks they ordered. Safe and fast, so win-win for both.

Also working on the organization of small-scale events and wondering how you can receive your guests corona proof? Read more about Mobile Order or start using Mobile Order yourself.

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