Merge tags in URLs
- Show the pages your customers want to see. Create personalized URLs by adding merge tags to your URL.
Automatically delete contacts from workflows
- Remove profiles from your workflow whenever you want with the new ''delete profile step'' in the workflow builder.
Improved appearance of desktop pages
- Desktop Pages are now looking more professional without drop shadows.
New styling Mobile Service Cloud Advanced & Pro.
- The look and feel of Mobile Service Cloud Advanced & Pro is now more in line with all our other solutions.
- New addition: Dark Mode. From now on, you can use all Mobile Service Cloud Advanced & Pro features in dark mode.