Tag "Innovation"

Feb 26, 2019 • Innovation
The greatest innovations at MWC 2019
The Mobile World Congress (MWC) in Barcelona is jam-packed with mobile innovations. Here, I would like to highlight those trends and innovations that stood out most, kicking it off with a much expected 'mobile gadget'.
Feb 26, 2019 • Innovation
Platform updates: February 2019
Every day, over a hundred developers are working on improving the CM platform. In this update, we want to inform you about the latest changes made to improve your platform experience.
Dec 03, 2018 • Innovation
The future of mobile in 2019: What to expect?
2019 is imminent and with the arrival of many technical innovations, customer expectations are also rising rapidly. The following 5 terms play an important role in mobile and customer contact in 2019. Are you prepared for the future?
Dec 01, 2018 • Innovation
Looking back on 2018
Slowly but surely, we are approaching the end of 2018. Traditionally, this is the moment to look back at the highlights of another eventful year. We took a dive into the CM news archive and would like to share the highlights of 2018.
Nov 27, 2018 • Innovation
Platform updates: December 2018
Every day, over a hundred developers are working on improving the CM platform. In this update, we want to inform you about the latest changes made to improve your platform experience.
Nov 22, 2018 • Innovation
Viber available via CM.com
Does Viber play a part in your multi-channel strategy? With over 900 million active users in 193 countries, companies can no longer exclude Viber as a channel to effectively reach their customers. That’s why we’re excited to announce that Viber can also be used advantageously via the CM.com platform.
Nov 14, 2018 • Innovation
CM takes next step in platform high availability
When SMS Messaging is a critical part of your business processes it’s important to work together with a partner which ensures high availability. For almost 10 years, CM.com provides a double redundant SMS gateway to her high-end customers. From now on this high availability is ready for all our customers.
Oct 16, 2018 • Innovation
Today CM takes the next step in platform high availability
Almost ten years ago CM Telecom was the first in the market to provide high-end customers, like banks and governments, a double redundant sms gateway. And it was a huge success, we won almost all deals in those markets in our home markets.
Sep 26, 2018 • Innovation
The future of retail: AH to go introduces cashless shopping
Albert Heijn launched an innovation in the Academic Medical Centre (Netherlands) in the field of high-speed shopping: Tap to go, with CM.com as partner for payments and identification. We spoke with Jan-Willem Dockheer, managing director of AH to go, about the future of the payment landscape and the innovative Tap to go.
Sep 24, 2018 • Innovation
Albert Heijn to go and CM.com: How 10 technologies can change the retail sector
You might have seen the images of Amazon Go, a futuristic grocery store where a vast array or sensors keep tabs on what items shoppers pick up in real-time. As a result, customers are able to buy food & drinks on the go, simply by taking products out of the shelves and leaving the store. No cash register. No employee. No queue. And no debit card. Albert Heijn now introduces high-speed shopping in The Netherlands: Tap to go. Comparable, but possibly more efficient and innovative when it comes to high speed shopping.
Sep 24, 2018 • Innovation
Albert Heijn exceeds expectations with high speed shopping: Tap to go
"On average, a customer spends 3 minutes and longer in an AH to go store. We can reduce that to 20 seconds", says AH to go. How? Thanks to the latest development in mobile payments: Tap to go. We spoke with Jan-Willem Dockheer, managing director of AH to go, about the future of the payment industry and the innovative Tap to go.
Sep 13, 2018 • Innovation
Platform updates: September 2018
Every day, over a hundred developers are working on improving the CM platform. In this update, we want to inform you about the latest changes made to improve your platform experience.
Jul 09, 2018 • Innovation
Success now and in the future: optimize your customer journey
Many companies remain behind on the technological possibilities to improve the customer journey of new and existing customers. How do you choose between the many possibilities and ensure at the same that your customer stays central in every step of your marketing strategy? During the second edition of CM Inspires in Utrecht we saw the applications from now and later. Read here how you can easily integrate them into your marketing processes.
Jun 14, 2018 • Innovation
Platform updates: June 2018
Every day, over a hundred developers are working on improving the CM platform. In this update, we want to inform you on the latest changes made to improve your platform experience.
Jun 07, 2018 • Innovation
Meet our Techno Girl Interns: Documentary Episode 3
For the last couple of weeks we’ve been following Jennifer and Pertunia, our South African interns, during their internship at CM in Breda. In our last episode they shared their experience travelling abroad for the first time and we could see how they were adapting to a new culture and learning Dutch skills. This week we took them to a soccer match at NAC Breda.

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