If you run an international business, setting up a user-friendly payment page requires a bit more work. It is important in your payment strategy that the user sees the payment page in the same language as the web shop. This to make sure the customer won’t be suspicious. This is easily arranged with many Payment Service Providers (PSP). It is also important to give the payment page the same look and feel as your web shop. If the visitor stays in the same familiar environment, instead of the cold and unfamiliar environment of a PSP, this will increase your conversion.
Choose the right payment methods
At least as important as setting up your web shop in the right language and house style, is choosing your payment methods. The payment methods you offer depend on the nationality of your customers, but also on the type of products you sell. For example, a Dutch person usually prefers the credit card for an expensive television (because of insurance). On the contrary, a book will rather be paid by iDEAL. AfterPay is very popular by women, something that should certainly be taken into account if this is your target audience. In addition to individual contrasts, there are also international differences to take into account. These are at least as important to include in your payment strategy.
The most widely used payment methods internationally
- VISA, Mastercard, American Express, PayPal
- The Netherlands
- iDEAL, VISA, Mastercard, PayPal, AfterPay, SEPA Direct Debit
- Bancontact, VISA, Mastercard, PayPal
- Giropay, ELV, VISA, Mastercard, American Express, PayPal, SEPA Direct Debit, SOFORT, Klarna
- American Express, VISA, Mastercard and PayPal.
- Dankort (like Cartes Bancaires this is in most cases co-branded with VISA), Klarna, Mastercard, PayPal
- Klarna, Mastercard, VISA, PayPal
If you make sure your customer can pay with the payment method he trusts, you will see that your conversion rates will improve. Make payment as easy as possible for the customer, for example by showing the most used payment methods from his country as first options. Moreover, you should accept local currency. This way, customers know exactly how much they pay, so they can complete their purchase in your web shop with full confidence.
To make this possible, and thus optimise the conversion of your web shop, you need a Payment Service Provider that allows you to integrate various international payment methods. Have a look at the broad range of international payment methods and local payment methods you can implement in your web shop via the platform of PSP CM or contact us for the possibilities.