Commerce at

Field Account Executive - Belgium

Commerce in Mechelen (BE)

The Challenge


Today, people all over the world are connected. All day, every day. At CM.com we firmly believe that technology exists to enhance people’s lives. We enable our customers to be part of those lives. Constantly searching for ways to better connect people with each other is what drives us.

To help us achieve this mission, we are looking for a (Field) Account Executive to strengthen our Belgium Sales team.

The Belgium Sales team is located in Mechelen (BE).


What you’ll do


As (Field) Account Executive, you are autonomous and focused on creating processes for acquiring the largest and most innovative clients across key verticals to fuel our rapid growth. We enable a lot of freedom, support and guidance for you to run your sales activities to ensure results are delivered.

This role is highly strategic and necessitates experienced SaaS sales professionals who have a talent for navigating complex organizations and executive level conversations. Communicating the value, ROI and benefits of what an omnichannel communication model, attached to robust customer data, does for our customers is essential. Your feedback will be important for market-fit, market trends, competitive threats, unmet needs and opportunities to deliver greater value to potential and existing customers by extending CM.com’s solutions.

CM.com provides Conversational commerce services from its cloud platform. Commercial commerce is the intersection of using social messaging apps and shopping via mobile devices. We are official Business Solution Provider for the global social messaging market leaders and operates between tech-giants and enterprise organizations providing communication platform solutions. We help organizations successfully use next generation communication channels for interaction with their customers.


In this role you will be focusing on our services Mobile Service Cloud and Mobile Marketing Cloud with our (new) customers. The Mobile Service Cloud brings CM.com’s products, like WhatsApp and customer contact tools, together in one solution for customer service purposes. The Mobile Marketing Cloud is an omnichannel customer engagement solution for marketers that includes all mobile messaging channels like SMS and WhatsApp.


You will collaborate cross functional and work closely together with your sales colleagues (Marketing and Sales Development Representatives and Account Managers) with Product, Marketing and Development.


In addition to these activities, you are mainly concerned with:

  • Create and execute a go-to-market plan for the Belgian enterprise market;
  • Interacting with new clients, preferably Tier1 organizations via phone, social media channels, email, or face-to-face;
  • Organize (online) demo’s and meetings to help customers during the education phase;
  • Building a sustainable sales pipeline;
  • Use our CRM (Salesforce) as your friend and keep it up to date so that it can guide you along the way;
  • Attending relevant sales events and congresses.

 

What you offer


  • Bachelor’s degree in preferably a commercial direction;
  • Minimum of 3 years’ relevant working experience in new business sales, in a B2B environment;
  • Proven track record in sales achievements (closing deals);
  • Commercial experience in the SaaS industry is a big plus;
  • Excellent communication skills; fluent in English, Dutch is strongly preferred; French is a pre;
  • Outstanding closing and convincing skills;
  • Experience in an international working environment is a pre;
  • Availability: full time.


As a person


  • You are energetic and proactive;
  • Self-motivated and ambitious: you are highly motivated to realize results;
  • You have a commercial mindset;
  • You know what it takes to work in a fast changing and demanding organization; 
  • You are coachable and eager to learn;
  • You have a can-do mentality and a continuous improvement mindset.

 

What we offer


  • A challenging job within an innovative and international fast-growing company;
  • Competitive salary and bonus structure based on skills and experience;
  • The opportunity to shape your job with your own skills;
  • Awarded to be a Great Place to Work 2021 by CM.com employees;
  • Working together with motivated and entrepreneurial colleagues;
  • Onboarding and buddy program to help you to get up to speed;
  • Plenty of opportunity for personal and professional growth through courses and training, by among others the CM Academy;
  • Post Corona we hope to go back to regular (social) events such as Q-meetings, ski-and summer trips, parties, Friday afternoon drinks, sport lessons and a healthy lunch.

 

CM.com as a Company


CM.com is a listed company (Euronext Amsterdam: CMCOM) and provides Conversational Commerce services from its cloud platform that connects enterprises and brands to the mobile phones of billions of consumers worldwide. Conversational Commerce is the convergence of messaging and payments.

We provide messaging and voice channels, such as SMS, Over The Top (OTT) (e.g. WhatsApp Business, Apple Business Chat, Google RCS, Facebook Messenger, and Viber), Voice API and SIP. These messaging channels can be combined with cloud platform features, like Ticketing, eSignature, Customer Contact, identity services and a Customer Data Platform.

Apart from that, CM.com is a licensed Payment Service Provider (PSP) offering card payments, domestic payment methods and integrated payment methods like WeChat Pay. CM.com has over 700 employees and 20 offices globally. The CM.com headquarters is located in Breda. The Belgium team is located in Mechelen. The platform of CM.com delivers fully integrated solutions, based on a privately owned cloud and 100% in-house developed software. By doing so, CM.com can guarantee scalability, time-to market and, global redundancy and delivery.

 

Apply now and ‘Start the Conversation’


Are you the candidate we are looking for? Please apply via our company website with your resume and tell us what excites you about this opportunity. An assessment and Pre-Employment Screening will be part of our recruitment process. 

We look forward to hearing from you.

 

Kind regards,

Sanne Koenraads

Any questions? Ask Sanne!

Sanne Koenraads
Sanne Koenraads (Corporate Recruiter)
Full-time Mechelen (BE)

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