Commerce in Sai Ying Pun (HK) / Shenzhen (CN)
CM.com, Sales, Worldwide
Help Chinese customers during the education and decision phase of CM’s solutions.
To further increase the international growth of CM.com and strengthen our sales teams, we are looking for multiple (Field) Account Executives for the China and Hong Kong region. We have offices and work remotely from Hong Kong, Shenzhen, Shanghai and Beijing. As a (Field) Account Executive (FAE) you’re responsible for helping CM’s (potential) Chinese clients during the education and selection phase in the sales process. The purpose of your job is to educate clients during the product buying phase and convince them that CM is the right fit for them. Customer centric thinking is part of your DNA.
Our international sales team is geographically distributed, we speak many languages and we come from a variety of cultural backgrounds.
What you’ll do
From your sales colleagues, worldwide, you will receive qualified leads on a daily basis. You will help the qualified leads during the education and selection phase. Your main task is to convert qualified leads into committed clients. In the education phase potential clients would like to understand how CM’s platform enables them to improve their business processes. Your role is to look into the customers current way of working and advise them how they can optimize this with CM’s product(s). When the potential client is ready to make a decision, you will support them during the selection phase. You present a clear view on how the CM Platform will meet their business challenges. When the client has chosen for CM, it’s your job to introduce CM’s Customer Success Manager to provide the best in class onboarding and integration.
CM’s goal is to help customers innovating tomorrow and provide the best service during the relationship.
In addition to these activities, you are mainly concerned with:
The success in your role is to help new CM clients to be the frontrunner in their business.
What CM offers
CM.com as a Company
CM.com is a global leader in cloud software for conversational commerce. We enable businesses to deliver a superior customer experience. Our communications and payments platform empowers marketing, sales and customer support departments to automate engagement with customers across multiple mobile channels
Consumers expect real-time contact and personal interaction from businesses. We make sure businesses can respond to these customer needs by automating and personalizing their customer interactions on mobile through the favorite channel of their customers, such as WhatsApp, Apple Business Chat, SMS and Voice. These communications channels blended with our seamless payment capabilities drive sales, gain customers and increase customer happiness.
CM.com was founded in 1999 in Breda, the Netherlands. As of February 2020 we are listed on the Amsterdam stock exchange. Our global team consists of around 500 employees in offices around the world. The CM.com headquarter is located in Breda.
Apply now and ‘Start the Conversation’
Are you the candidate we are looking for? Please apply via our company website with your résumé Are you the candidate we are looking for? Please apply via our company website with your resume and tell us what excites you about this opportunity. For question please reach out to our Director China and SEA Fred Siu via [email protected]
We look forward to hearing from you
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