Development in Enschede (NL)
CM.com is growing fast, now that the world is preparing itself for Conversational Commerce. All major chat apps such as WhatsApp, Facebook Messenger, Apple Business Chat and WeChat are opening up new business applications with integrated payment possibilities. We are uniquely positioned to enable our business customers to connect with their audience through these mobile communication channels.
As a Development intern within CM.com we expect you to be enthusiastic and passionate about computer programming.
CM’s Customer Contact is our product that allows users to chat with their customers via (social) media channels. CC is part of the CM’s Communication Platform as a Service (CPaaS) solution. Users can control and manage the incoming chats, send replies and see in-depth statistics.
For the several social media channels we use backend adapters that are specialized in handling incoming and outgoing messages for that channel.
For users not communicating through a social media channel we would like to offer them the opportunity to talk to an agent using a ‘web chat’.
The web chat function will be available in a webpage hosted within the CM domain
Build a web chat client that:
* The kick-off session of this assignment will provide you with the details on how the web-chat client communicates with the CC-Backend and will help you getting started
Languages and framework:
What CM offers
CM.com as a Company
Today, people all over the world are connected. CM.com is a global communication platform (CPaaS) which provides an enterprise connection to your audience via our industry-leading portfolio of messaging channels, a customer data platform, interactive voice solutions, access and identity features and innovative payment capabilities. Regardless of device. All combined into one platform and suited of APIs.
Through this platform, we enable global brands and enterprises to communicate and transact with their audience and customers in the most efficient way – enabling the right conversation through the most-optimal channel using the best data. Our services are used all over the world.
CM.com was founded in 1999 and has over 300 employees across 14 country offices in Europe, Asia, Africa, Middle East and the United States. The CM.com headquarter is located in Breda, the Netherlands.
Apply now and ‘Start the Conversation’
Are you interested in doing your graduation internship at CM.com? And do you believe you will fit in and feel comfortable with our business culture? Please apply via our company website with your resume and tell us what excites you about this opportunity.
We look forward to hearing from you.
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