Sales Manager

The Challenge

CX Company (Part of CM.com) is looking for an entrepreneurial Sales Manager for DigitalCX in Germany. DigitalCX is an enterprise conversation platform supporting chatbots, artificial intelligence and self-service on websites, in apps and social media such as Facebook Messenger and WhatsApp. Resulting in more than 4 million automated interactions per day, higher NPS scores, reduced call volumes and a happier workforce.

The Sales Manager works as an individual contributor and will be responsible for new business development in the German market. To keep fuelling the exponential growth and expansion you will understand the market and specific challenges. Together with the centralized headquarters in the Netherlands and its sales, marketing and product management, you will devise a go-to-market strategy, based on the understanding of the market's specific challenges and needs, working closely with them to execute the plan.

 In this role it is important to understand omnichannel customer experience and engagement. You are able to think in automated solutions for existing processes and therefore know how to create a win-win situation. You will need to remain current with technological advances, exceptional product knowledge and thoroughly understand your clients’ needs to provide optimal solutions. Through marketing leads, networking at (local) events, extensive communication and an awareness of ongoing client requirements, you are expected to develop, grow and expand business partner relationships. 

You are autonomous and focused on creating processes for acquiring the largest and most innovative clients across key verticals to fuel our rapid growth. You own the responsibility for developing and maintaining key account plans that identify opportunities, strategic motivators, main stakeholders, buying processes and forecasted sales. We enable a lot of freedom, support and guidance for you to run your sales activities to ensure results are delivered.

Requirements 

• A Bachelor’s degree in Business Administration, Marketing or other commercial field
• Background in Enterprise Sales for Chatbots, A.I. technology, Voice, Telecom or marketing technology. 
• Minimum of 5 years relevant working experience and a proven track record of success
• Prior experience in setting up a new (geographical) market is a plus
• Native German language skills; excellent communication skills in English
• Located in the area of Berlin or Munich 

What else you bring

• You’re an excellent advisor who always sees possibilities to help customers innovate
• You have great convincing and closing skills
• “Customer Centric” is part of your DNA

What CM offers 

• A challenging job within an innovative and international fast-growing tech company
• An organization without internal obstacles; we think in opportunities
• Plenty of opportunity for personal and professional growth through courses and sales training   
• Flexible time off policy to balance your work and personal life in the way that suits you best
• Regular social and international events such as Q-meetings, CM Inspires, meet-ups, CM Christmas Party, CM Food truck family festival, ski-and summer trips

CM.com as a Company

Today, people all over the world are connected. CM.com is a global communication platform (CPaaS) which provides an enterprise connection to your audience via our industry-leading portfolio of messaging channels, a customer data platform, interactive voice solutions, access and identity features and innovative payment capabilities. Regardless of device. All combined into one platform and suited of APIs.

Through this platform, we enable global brands and enterprises to communicate and transact with their audience and customers in the most efficient way – enabling the right conversation through the most-optimal channel using the best data. Our services are used all over the world.

CM.com was founded in 1999 and has over 500 employees across 21 country offices in Europe, Asia, Africa, Middle East and the United States. The CM.com headquarter is located in Breda, the Netherlands.

Apply now and ‘Start the Conversation’

Are you the one we are looking for? And do you believe you will fit in and feel comfortable with our business culture? Please apply via our company website with your resume and tell us what excites you about this opportunity. An assessment will be part of our recruitment process.

We look forward to hearing from you.