Increase Customer Satisfaction
Let your customers communicate with you, the same way they do with friends and family, via their preferred channel.
Boost Efficiency and Productivity
Manage all conversations efficiently. Use a chatbot to automate conversations or work together within the Omnichannel Inbox.
Maximize ROI & Conversions
Happy customers convert more. Use Customer Profiles to personalize the entire customer journey and outperform expectations.
Watch the video to get a first impression of Mobile Service Cloud.
One solution with everything you need to provide a seamless customer experience, anytime, anywhere. Interact with your customers through their preferred channel via one Omnichannel Inbox, or automate your conversations with a chatbot. Be close to your customers and get five-star service.
Powerful Features to optimize Customer Service:
• Omnichannel Inbox
• Communication Stream
• Team Collaboration
• Customer Profile
Contact us to learn how Mobile Service Cloud will benefit your business.
Mobile Service Cloud has been awarded Platinum for best CCaaS (Contact Centre-as-a-Service) Solution. Every day, our developers are improving the omnichannel customer service solution. With Mobile Service Cloud, our customers offer support via e-mail, live chat, contact forms, WhatsApp Business Solution, Instagram DM, Facebook Messenger, Apple Messages for Business, Twitter DM, SMS, and soon also native telephony. Juniper Research recognizes CM.com as a challenger and disruptor in the CCaaS market in the Future Digital Awards.