Apple Business Chat - Engage With Customers Today.

On Apple Business Chat, customers initiate the conversation whenever it's convenient for them. They also have access to all conversations they've had with you previously. Because of the many features of Apple Business Chat, rich services can be provided, all within this one messaging channel.

Apple Business Chat puts an end to waiting lines and customers being put on hold, by integrating smart automation and chatbots for example. Deliver seamless support to grow customer loyalty.

With the Mobile Service Cloud, you have access to all messaging channels, tools and features to lift your customer care to the highest level. Our conversation dashboard minimises pressure on your agents and enables you to maximise NPS and ROI.

Communicate with your customers through their preferred messaging channels, such as WhatsApp, Apple Business Chat, Facebook Messenger, Viber, Telegram, Twitter, SMS and manage all conversations in one easy-to-use dashboard.

Reduce pressure on your customer care team by automating repetitive tasks. Let our chatbots handle the recurring jobs so your agents can focus on the conversations that really matter. Hand over the conversation to a customer care agent if it becomes too complex. This way, you can be of real value to your customers. 

1. Available on Apple Business Chat and any other channel and device

2. Easy to build and manage without programming

3. Guaranteed results