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Articles from Emma Brash

Jun 09, 2022 • Ticketing

8 ways that centralising data can transform live music

Live music is more competitive than ever. Here’s why you need data more than ever.
Apr 28, 2022 • Ticketing

The new normal: customer expectations for zoos and attractions

Hit heavily by COVID-related lockdowns and restrictions, zoos and attractions will be keen to make 2022 the year they bounce back. Consumers have changed, however, and their expectations– in some quarters at least – are very different to those of two years ago.  So what’s driving industry change and what can the industry do about it? We’ve rounded up some of the key talking points that will affect how zoos, theme parks and other attractions will need to market themselves for future success. 
Apr 07, 2022 • Ticketing

How to enhance the customer experience at festivals

With the right technology, you can create a seamless event experience that’ll keep your customers coming back for more.
Feb 10, 2022 • Ticketing

Creating fans at every stage of the customer journey

Building anticipation and making the most of commercial opportunities is key to maximising revenue for your sports event. 
Jan 20, 2022 • Mobile Marketing Cloud

Understanding omnichannel marketing

With so many channels available to consumers, the idea of catering for each one is the kind of challenge that keeps marketers awake at night. It needn’t be a nightmare, though.  Delivering a unified experience across all channels is the basis of omnichannel marketing. 
Sep 16, 2021 • Chatbots

Mobile marketing: the real estate revolution

Multiple lockdowns have forced the real estate industry to change its approach to marketing, selling and renting property, but how do you navigate property’s new normal?
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