Platform Features

Platform Updates: August 2021

Every day, over a hundred developers work hard to improve the CM.com platform. In this update, you can read everything about the latest changes.

platform updates mobile phone

Channels

Google’s Business Messages

The API for Google's Business Messages is live on our platform. Read all about it on our product page.


Mobile Marketing Cloud

Customer Data Platform

PATCH method now available in HTTP step

In addition to the GET, POST, PUT and DELETE methods, we have now added PATCH, allowing you to update resources.

customer data platform

Redesigned query editor

Create segments of your target audience in an even easier and more intuitive way with our redesigned query editor.

query editor

Campaigns

WhatsApp free-form messages now available in Campaigns

Easily send any type of WhatsApp message in bulk to your customers for free within the 24-hour window.

campaigns

Re-designed Campaigns editor

With the new design of the Campaigns editor you can create campaigns even more easily and intuitively.

 

Pages

Re-designed date field element

Entering dates is now even easier for your page visitors.

pages update


Mobile Service Cloud

Support of multiple languages

Mobile Service Cloud now supports multiple languages on agent level. Advanced & Pro can now be used in English, Dutch, French, German, Spanish, Italian, Turkish, Russian, Mexican-Spanish and Brazilian-Portuguese


mobile service cloud update

Related articles

Is this region a better fit for you?

Go