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Communications Platform

Communications Platform for Messaging & Voice

Connect once, communicate forever. Easy and cost-effective solutions to reach your audience.

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SMS

Send and receive text messages globally using our SMS API or send personalised marketing messages from our platform via Campaigns.

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Conversational Channels

Provide your customers with on-the-go access to your business via all their favourite conversational channels like WhatsApp and Apple Messages for Business.

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Voice

Make, receive and automate your business calls. Reduce costs and improve efficiency with our VoIP products.

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Mobile Messaging and Voice for Business Communication

Connect with customers everywhere they want to interact with your business, within a single powerful platform. Our integrated platform provides access to multiple channels. Connect to multiple messaging channels via our Business Messaging API or send voice calls via our Voice API or SIP Trunk.

sms notification

Send and Receive SMS Messages Worldwide

Our SMS Gateway makes it easy to send bulk text messages across the globe. Build communication flows for every interaction, from notifications and verification use cases to machine-to-machine and marketing notifications.

  1. Connect your application and website to our API

  2. Use our georedundant Cloud Platform for reliable global messaging

  3. Get your brand officially verified by Google

  4. Keep control of your traffic via our Apps and API

Read More About SMS
conversational channels

Communicate on Conversational Channels

Use our platform to engage your customers via their preferred channels for support, campaigns, transactional notifications, and more. Combine WhatsApp, Apple Messages for Business, RCS, and more, or select the channels your customers prefer most.

  1. Get access to all your customer's preferred channels with one API

  2. Add new channels with a few lines of code

  3. Rely on a strong platform to engage with your customers

Read More About Channels

Start Calling in a Matter of Minutes

Easily scale your Concurrent Channels and Call Setups per Second. CM.com is able to handle both your inbound as well as outbound capacity. Get insights into each call for anti-fraud purposes, such as timestamp, destination, surcharges, and more.

  1. Set Up Your SIP Trunk in Minutes

  2. Build Voice experiences with our Voice API

  3. Select inbound numbers for customer contact

  4. Up to 50% costs savings

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TRUSTED BY COMPANIES WORLDWIDE

Misguided
bmw group
takeaway.com
KFC
etam
radius
randstad

Scalability, Quality and Cost Savings Under One Roof

Full Control With Platform Apps

Use the Voice Management app to set up and manage your SIP trunks. Or easily configure your Messaging Gateway connections in the Channels App and start within minutes!

Scale up via our Global Cloud Platform

Our global privately-owned cloud platform is geo-redundant and directly connected to multiple carriers and operators. It makes it easy for you to scale-up your traffic with no hassle.

Analytics and Logging

For our Voice and Messaging channels, we provide clear and detailed Analytics and Logging Apps as well as the possibility to get all your insights and information via our APIs.

API Access for Programmable Voice

Implement additional voice functionality on top, or instead of our SIP Trunking service. Build voice applications from scratch, or implement our prefab building blocks with our APIs.

Unique API for All Messaging Channels

We provide all our messaging channels under one unique Business Messaging API. Easily integrate, scale-up or add extra channels such as SMS, WhatsApp, Apple Messages for Business, Viber and more.

Ready to Get Started?

Benefit from our Communication Platform with all the tools and solutions you can imagine.

Engage and make your customers happy, send them delivery notifications, booking confirmations, appointment reminders, and more, at the moment it matters. Discover all the possibilities.

Talk to an ExpertTo Our Platform Pricing

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Jun 10, 2024 • Instant Messaging

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Cybercrime is on the rise. Criminals attempt to impersonate trusted businesses to extract personal details, login credentials and even banking information from customers. As a result, the trust between customers and businesses is damaged. So, how can you help your customers know which messages are legitimate? RCS Business offers verified sender profiles, helping customers identify official business accounts and engage with businesses with confidence.

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RCS (Rich Communication Services) is a rising star among conversational channels. It combines the reliability of SMS with the added benefits of rich media and interactive features from modern messaging apps. Yet, its only hiccup was that RCS didn't have the same reach without support from Apple's iOS. Well, until now, Apple has now confirmed it will support RCS in iOS 18.

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Organisations face a significant challenge in effectively managing overdue payments and cash flow in a positive light with customers. To collect payments while keeping relationships intact and increasing engagement, SMS has emerged as a powerful, efficient and convenient tool for both businesses and customers. In this blog, we’ll explore how to effectively use SMS for late payments, highlighting its benefits and best practices.

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Everybody has probably used, or at the very least heard of, Facebook and its communication channel, Facebook Messenger. But did you know that Facebook Messenger can significantly add value to your business? In this blog, we'll explore how you can use this versatile channel to reach your audience.

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In the real world, people use different environments to achieve different goals. They’ll go to brick-and-mortar shops to compare prices and competitors. Visit a showroom to experience products up close. Or schedule a meeting to see a live demo. But is that how it works in the digital world? Yes, it is. The digital world has various environments, too, from websites to messaging channels, social platforms and more.

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Every channel where customers interact with a brand offers a different experience. Among the most distinctive is Instagram. Unlike other social media apps, Instagram users scrolling through posts often feel a deeply personal connection with the sources they follow: celebrities, favourite products, and subjects they’re passionate about. It’s a community built on trusting influential people.

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What is a WhatsApp Opt-in and why do businesses need it?

WhatsApp has a number of policies in place to help them improve the overall customer experience and build a more positive relationship between consumers and online businesses. One such policy specifies that, before sending any messages to your customer through WhatsApp Business, companies must first receive consent to do so.

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Today, more and more customer engagement happens on social media. And with good reason. Personalised messages on consumers' favourite messaging apps can truly benefit your brand awareness. Instagram's new Marketing Messages feature offers a great marketing tool to be visible where your customers are and re-engage them to boost those conversion rates.

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