Contact

Get started with Legal Tech.

Every law firm knows they need Legal Tech, they just may not know where to start.

Legal Tech: Is your firm ready?

Legal Tech, what is it, what can it do, and how can successful adoption create increased efficiencies, delivery, client service, client retention and profitability?

In this guide we will explain everything you need to know to get started with Legal Tech.

Complete the form and we'll send the guide to your inbox.

Related articles

Humans versus technology: what’s the right combination?

Jul 22, 2021 • Chatbots

The potential of machine learning is immense. For many years, we’ve been preparing for AI to take over from human interaction in live chat scenarios. In most cases though, the technology just isn’t there yet. What we do see, however, is that with the right combination of human empathy and understanding, combined with technological efficiency and scalability, we can find a valuable middle ground that improves both efficiency and customer experiences.

Conversational Commerce: be where your customers are

Jul 12, 2021 • Chatbots

When it comes to marketing, mobile leads the way. Customers can find products, compare them, and purchase in one seamless journey. Given the huge strides mobile has taken as a channel in the past 10 years, it may come as a surprise that many companies still organise their marketing, sales and support exactly the same way they did a decade ago.

How can law firms evaluate the right Legal Tech for them?

Jun 10, 2021 • Chatbots

In our last blog we looked at what Legal Tech is and how its successful adoption will help law firms increase efficiency, profitability, productivity, appeal and security. Here we’re going to get into the detail. We’ll consider how you can evaluate the right solutions for your firm and which solutions could offer you the best entry point into Legal Tech.

Legal Tech: What does it really mean for your firm?

Jun 01, 2021 • Chatbots

At the moment Legal Tech is a relentless topic of conversation for every law firm but what does Legal Tech really mean? Legal Tech is simply the umbrella term for any technology that makes it easier for law firms to deliver their services. It offers forward looking firms an opportunity to improve their overall efficiency and increase their level of service and the quality of their client experience.

RPA, IPA and AI: what does it all mean for you?

May 13, 2021 • Chatbots

There’s probably not a single one of us who hasn’t, at one point or other, done the kind of mind-numbing, mundane task that’s made them think, “I wish there was a robot that could do this for me.” Which is where RPA and IPA come in, freeing us from the drudgery of repetitive jobs to focus on the things that humans are really good at, such as empathy, creativity and ingenuity.

Customer retention made simple

Apr 14, 2021 • Chatbots

Every company needs happy customers for customer retention and long-term survival. Outstanding customer service gives businesses a key competitive advantage which translates to long-term growth. However, the perception of ‘outstanding customer service’ has changed rapidly in the past decade. So how can your company adapt and stay ahead of the game?

Why 2021 Is the Year to Start With a Chatbot

Mar 30, 2021 • Chatbots

While chatbots have begun to gain traction in the past few years, they have in fact been around for some time. In 1966, Eliza - the first chatbot - made its debut, but it was only able to answer a few simple questions. Since, thanks to the advancement in technologies such as Artificial Intelligence (AI) and Natural Language Processing (NLP), chatbots are becoming smarter by the day. What's next?

The Role of Chatbots in a post-COVID world

Mar 17, 2021 • Chatbots

From single-purpose programmes that respond to common consumer queries, to advanced digital assistants that evolve as they process information, chatbots – or conversational agents – are becoming an increasingly popular way for businesses to deliver proactive and personalised services to their customers.

13 Benefits of Conversational Chatbots

Jan 13, 2021 • Chatbots

Communicating with customers efficiently is more important than ever — but doing so isn’t always easy. Chatbots are an increasingly popular form of artificial intelligence in the business world, enabling companies to serve customers’ needs without human intervention. Today, we’ll explain the benefits of chatbots to help you determine if they're the right tool to integrate into your customer service strategy.

Is this region a better fit for you?

Go