Mobile Order and Pay.

Hospitality guests and festival visitors order and pay quickly and seamlessly via their mobile phone

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Payments Mobile Order

Mobile Orders and Contactless Payments

Mobile Order makes it quick and easy to order and pay in the hospitality sector, at festivals and events. Guests and visitors select and order food, drinks or other products via an online order page or the festival app on their own mobile phone.

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Let Your Customers Order and Pay

Applications of Mobile Order

Hospitality

Let guests order easily and discreetly via QR codes or WhatsApp, for example, without installing additional apps. Cross- and upsell opportunities are integrated into a web-based solution.

Festivals & Events

With Mobile Order, festival and event visitors simply order via an online order page or festival app and pay at the time or after the event.

Sports Events

Supporters easily place their orders and pick them up without waiting in line. With Mobile Order it’s even possible to serve the order direct to the customer’s table.

How Does Mobile Order Work

Let guests and visitors place their orders and pay with their mobile phone. Via a QR code, link or app, they are directed to your online order page, where they order from your digital menu and pay directly.

When the order is placed, it can be picked up at the specified time or served by staff. Simply monitor the orders on your dashboard and get direct insight into your sales.

Your guests no longer need to wait for a waiter or stand in line. Also direct contact between guests, visitors and personnel is minimised. 

Demo - Mobile Order
Mobile Order

Mobile Order for Hospitality Owners and Event Organisers

With Mobile Order you quickly serve your guests and visitors, even during peak hours. At the same time, your guests experience a user-friendly and secure ordering and payment process. In addition, you easily manage your online order page, products and locations.

The order and payment process will be completely taken out of your hands with Mobile Order. This reduces labor costs and makes it easier to estimate your staffing.

  1. User-friendly, seamless and secure order and payment process

  2. Reduce labour costs and easily estimate staffing

  3. Realtime insight into sales and revenue

  4. No hardware or payment systems required

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mobile order

Enjoy Contactless With Mobile Ordering and Payments @ Tribe

Visitors at ‘De Tuin’ and ‘Het Strand van 2020’ scan the QR code on their table with a mobile phone and directly enter the online order page. Here they select their order and pay online. When the order is placed, waiting staff serve the food and drinks to the table.

The entire ordering and payment process is taken out of your hands. In general, direct contact is reduced and you are able to serve your visitors safe and quickly.

During the ticketing purchase process, visitors can also order snacks in advance, which benefits your cashflow.

mobile ordering

Stay in Contact With Your Guest or Visitor

Stay in contact with your guest or visitor and send (automated) messages to promote your next event or your new menu. Use the Customer Data Platform (CDP) and different communication channels like WhatsApp, SMS and email to stay connected.

  1. Manage your customer data in Customer Data Platform

  2. Create segmentations based on the profile data

  3. Use popular communication channels: WhatsApp, RCS, SMS or email

  4. Automate your communication for up-and cross-sell opportunities

Customer Data Platform Conversational Channels
customer data

Advantages of Mobile Order

Mobile Order is ideal for events and hospitality venues where there is little to no existing payment infrastructure present. With Mobile Order every (BYO) device becomes a cash register. In addition, we also provide receipt printers and payment terminals (optional).

  1. Personalisation: your own look and feel

  2. Various payment methods and currencies

  3. Multilingual: 50+ languages

  4. Integrate with communication channels and Customer Data Platform

mobile order app

Conversational Commerce - The Tosti Club

If you fancy a sandwich but don't have much time, The Tosti Club offers the possibility to order your sandwich by mobile phone. All you have to do is scan a QR code and use WhatsApp. The QR code can be found on The Tosti Clubs' loyalty card.

A WhatsApp screen will open automatically with "Order" in the messaging bar. Click send, and the ordering process will commence. The whole ordering process happens within your WhatsApp app. Next, a payment screen appears and as soon as you've paid, you'll receive a confirmation via SMS. Soon, your delicious toasted sandwich will be ready…

The Tosti Club

CM.com Pricing

Mobile Order

Price

Start up costs

free

Per order incl. transaction costs

2% (min. £ 0,20 per order)

SMS notification

free

User-Friendly Ordering App for Guest and Owner

Simplify the ordering & payment process

Accessible for Guests and Visitors

Let your guests and visitors order anytime, anywhere. No queues, no cash, no missing change. Users place their orders at their convenience and get a clear overview of all their order.

Efficient for Owners and Organisers

Improve your visitor experience and boost your sales. Use real-time data and reporting without using hardware or payment systems to make their next visit even better than the previous one.

Interested? Get started right away or contact us!

Sign up and get started right away with Mobile Order. Or contact us, and we'll help you to grow your business.

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