Your customers are more demanding than ever.

Modern consumers expect instant responses on any channel, at any time. Our technology lets you be anywhere and everywhere.

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Solutions Professional Services

The UK professional services sector in numbers

85%

of professional service businesses acknowledge that customer expectations are increasing (Mavenlink 2019)

88%

of professional services companies worldwide that are likely or very likely to adopt new technologies between 2020 and 2025 (Statista 2021)

8.7%

average annual revenue growth of professional service organisations worldwide between 2013 and 2020 (Statista 2021)

40%

of professional service companies said that increasing revenue was their top challenge of 2019 (Mavenlink 2019)

Mobile Service Cloud

Client comms made easy, so you can focus on what you do best

Wouldn't it be great to be able to automate the more time-consuming parts of your job so you can focus on making the difference for your clients and your business? Our Mobile Service Cloud is a suite of products designed to take the mundane out of your day, so you can achieve the incredible.

Mobile Service Cloud

How CM.com can help your business

Efficiency

Help fee earners work faster, or make it easier for clients to interact with you

Profitability

Quicker, more accurate ways of working increase profitability

Productivity

Automate key parts of your workflow to free up additional time

Security

Your private documents are processed more securely than physical alternatives

Appeal

Take better care of your clients and increase your referral rate

Sign

Electronic Signing for Professional Services

Sign is a simple, easily implementable solution...

  1. Clients and colleagues can sign documents wherever they are

  2. Immediately improves efficiencies and turnaround

  3. Invoicing based on results: only pay for a fully signed document

  4. All documents are 100% secure and legally binding

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How can technology help the Legal sector?

Legal Tech is the term for any technology that makes it easier for law firms to deliver their services.

It offers forward-thinking firms an opportunity to improve their overall efficiency and increase their level of service and the quality of their client experience. 

Chatbots
Automate and improve productivity

Chatbots offer a straightforward way for firms to answer FAQs and other requests for information via the client’s preferred communication channel.

Learn more
Mobile Service Cloud
Improve customer satisfaction

The Mobile Service Cloud allows you to see which conversations are live at any given time, and can provide you with instant access to the client’s history so you can get straight to the point

Learn more
Sign
Fast and secure completion of contracts

Contracts typically come back 7 days quicker than a hard copy. Imagine how much more your fee earners could achieve for your clients if they could move forward in hours rather than weeks?

Learn more
Conversational Channels
Choose the channel to fit your clients needs

Clients want to communicate with you in the way they like best which means providing them with on-the-go access to your customer support via their favourite messaging channels.

Learn more

Chatbots offer a straightforward way for firms to answer FAQs and other requests for information via the client’s preferred communication channel.

Learn more

The Mobile Service Cloud allows you to see which conversations are live at any given time, and can provide you with instant access to the client’s history so you can get straight to the point

Learn more

Contracts typically come back 7 days quicker than a hard copy. Imagine how much more your fee earners could achieve for your clients if they could move forward in hours rather than weeks?

Learn more

Clients want to communicate with you in the way they like best which means providing them with on-the-go access to your customer support via their favourite messaging channels.

Learn more

Download our complete guide to Legal Tech

Legla Tech ebook

Legal Tech: Is your firm ready?

Wondering how to get started with Legal Tech? In this eBook we examine what Legal Tech is, what it can do, and how it can increase efficiencies, delivery, client service, client retention and profitability.

Download the guide

Deliver personalised customer engagements today. 

We'd love to help your business realise the power of conversational commerce. Click the link below to speak to our sales team and schedule a demo.

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