Deliver exceptional customer experience and self-service with DigitalCX, our Conversational AI Cloud for Enterprises.
Create an intelligent, personalized conversational bot without a single line of code. Design personalized conversations based on Q&As and dialogs to offer the best experience.
Intuitive drag-and-drop CMS
No coding required
Implementation within 8 weeks
Customer expectations are rising rapidly. Let them decide how, when, and where they contact you. With your AI bot, you can offer a personalized interaction instantly.
Personalized interactions via chat or voice
On every channel, platform & device
Intelligent, automated conversations will help improve customer engagement. Our AI technologies will learn from the input from end-users and other companies and will analyze conversational performance. Improve your conversations based on recommendations.
Learn from your customers: understand context and intent
Advanced NLP techniques, business rules & contextual data
Analyze chatbot and voicebot performance to improve conversations
Integrate with other smart systems in your front- and backend to create a fully automated customer journey. Get even more possibilities and data to reach even better results.
Connect with your database, e-commerce platform or other software
Involve payment solutions for Conversational Commerce
Integrate with CM.com or other solutions for Marketing & Service
We simplify technology: DigitalCX is easy-to-use for everyone.
In Chatbot Business since 2004, helping A-tier clients across the globe.
Continuous learning & improvement to provide the most accurate answer.
Innovating is working together. All our clients are reference clients. Ask them.
Turn conversations into conversions. We don’t stop by just giving an answer.
Create Your Own Conversations
With DigitalCX, you have everything you need within Conversational AI at your disposal. Our experts are here for you. Create your own intelligent conversations and keep optimizing them based on AI suggestions.
High Safety & Security Standards
Looking for a safe and reliable partner? We've got you covered. All data is yours and stays yours. Compliant with the highest security standards, ISO 27001 and NEN 7510 certified. Manage access with different authorization and authentication options. We take security very seriously.
Automate conversations across channels. Manage a large number of conversations and make customer service scalable.
Easy-to-use, no development needed. Content editors can create their own bots in the CMS. Low total cost of ownership.
Embrace new technologies. Implement Conversational User Interfaces, wherever you like. In web chat, WhatsApp, Voice, IVR and more.
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