One Business Messaging API for Multiple Channels.

Access all mobile messaging channels such as SMS, WhatsApp, Instagram, & more from one platform for seamless communication

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Mobile Communication for Every Customer Interaction

Notification

Send reminders of deliveries, orders, appointments

Support

Talk with your customers and deliver support

Alerts

Updates, changes or reminders; alert when it matters

Verification

Authenticate transactions & user logins with OTPs and two-factor authentication

Marketing

Drive action with mobile marketing campaigns

customer_experience_channels

Customer Conversations Made Seamless

CM.com lets you connect to your customers on all of their favorite messaging channels, from a single platform. Be it the traditional messaging channels like SMS or new-age conversational channels such as WhatsApp and Instagram, you can access them all using a single Business Messaging API or send voice calls via our Voice API or SIP Trunk for a seamless communication experience.

CM.com's platform also comes with premium built-in features like quick replies & chatbots for automatic replies. You can also insert rich media into the conversation, amplify your communication with pictures, videos, locations & more

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All Available Channels

SMS
Facebook Messenger
Whatsapp
Instagram
Twitter
Voice
Whatsapp messages

Engage your Customers with WhatsApp Business Solution

Use WhatsApp for customer support, alerts, transactional notifications, and more. Apart from traditional business use-cases like sending alerts and notifications, WhatsApp for business can be used for better communication with your customers, whilst reducing pressure on your customer support team. How? WhatsApp Business API provides a host of features for improved interaction and customer experience management by multiple support agent

  1. Multi-agent access via professional support software

  2. Chatbot integration and conversation automation

  3. Onboarding program and 24/7 CM.com support

  4. GDPR compliance and end-to-end encrypted messaging

Request Access
sms order food delivery

Send and Receive SMS Messages Worldwide

With a 98% open rate, SMS messages get read more than email. Deliver bulk text messages around the world with our fast, easy-to-integrate SMS Gateway API.

Connect your website or application to our API or use our Cloud Software for reliable global messaging – and benefit from 60+ direct carrier connections and 250 operator networks worldwide to deliver your SMS in seconds

  1. API's and SDK's in multiple languages

  2. Start 2-Way communication, send OTPs & do 2-Factor Authentication

  3. Drive action at every stage of the marketing funnel with SMS

  4. Real-Time Reporting & Analytics

Try Our Powerful SMS Platform 14 Days for Free!

  1. Retrieve API key & whitelist numbers
  2. Try our SMS Gateway API
instagram messaging inbox thread

Connect with your Customers using Instagram Messaging

Every month 150 million people have a conversation with a business on Instagram through public comments, direct messages and story replies.

With Instagram Messaging, consumers can message businesses via their Instagram Business profile, their shop, and stories. For businesses, there is a huge opportunity to improve customer satisfaction and drive sales by having meaningful conversations with people on Instagram

  1. Manage & scale conversations using our Business Messaging API

  2. Manage all channels from a single dashboard

  3. Benefit from built-in features like quick replies & chatbots

  4. Message delivery guarantee using SMS

channel platform dashboard

Software to Empower Business Messaging

Monitor and optimize your messaging strategy in our easy-to-use Channels dashboard. View all your connected messaging channels, add different accounts and keep full control.

  1. Easily request access to all channels and numbers

  2. Get clear insight into your monthly active users with analytics

  3. Test the WhatsApp Business Solution in our Sandbox

Trusted by Brands Worldwide

KLM
https://www.kingprice.co.za/
unicef
toyota
BMW group
randstad
parkmobile

Essential Messaging Channels for Your Business

essential messaging channel guide

Essential Messaging Channels Guide

Learn how businesses are leveraging conversational messaging channels to start conversations with their customers and supercharge their customer engagement. Chat with your customers on their preferred mobile messaging channels and provide delightful CX.

Download the Guide

How to Access Messaging Channels from our Platform

API for Developers

API for Developers

Build & optimize programmatic communication at scale with our unique Business Messaging API. Our API combines multiple channels such as SMS, WhatsApp, Instagram into a single platform, providing you with high-volume & two-way customer engagement capabilities.

API Documentation
communication platform

Web-based Interface and Apps

Our user-friendly web-based interface and platform apps with detailed analytics, allow requesting new channels, set-up, create, send and manage all messaging traffic, as well as setting up and managing SIP trunks. It is also possible to purchase numbers

mobile service cloud platform

Software Solutions

Rely on the strength of our Communications Platform and start using one of our ready-to-use Software Solutions specially designed for your needs: Mobile Marketing Cloud for omnichannel marketing, Mobile Service Cloud for customer support, and AI Chatbot

The Benefits From Our Communication Platform

GDPR Compliant Enterprise Messaging

Worldwide Delivery Under 10 Seconds

Our pro-active monitoring guarantees fast delivery of time-critical messages in high volumes. The delivery rate and speed are constantly measured by live test results and reporting.

Unique API for all Channels

We provide all our messaging channels under one unique Business Messaging API. Easily integrate, scale-up or add channels such as SMS, WhatsApp, Instagram and more.

Secure and Reliable, 24/7/365 Support

With high uptime and a redundant setup, you can rely on our highly secure and ISO 27001 certified platform with 24/7/365 support from our Network Operations Centre.

Realtime Analytics and Detailed Insights

Our powerful Analytic tools give you a real-time and detailed overview and clear insight into your worldwide traffic so you can track, trace and optimize flows.

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