Access all mobile messaging channels such as SMS, WhatsApp, Instagram, & more from one platform for seamless communicationRequest Access
Send reminders of deliveries, orders, appointments
Talk with your customers and deliver support
Updates, changes or reminders; alert when it matters
Authenticate transactions & user logins with OTPs and two-factor authentication
Drive action with mobile marketing campaigns
CM.com lets you connect to your customers on all of their favorite messaging channels, from a single platform. Be it the traditional messaging channels like SMS or new-age conversational channels such as WhatsApp and Instagram, you can access them all using a single Business Messaging API or send voice calls via our Voice API or SIP Trunk for a seamless communication experience.
CM.com's platform also comes with premium built-in features like quick replies & chatbots for automatic replies. You can also insert rich media into the conversation, amplify your communication with pictures, videos, locations & moreCreate Your Account
Use WhatsApp for customer support, alerts, transactional notifications, and more. Apart from traditional business use-cases like sending alerts and notifications, WhatsApp for business can be used for better communication with your customers, whilst reducing pressure on your customer support team. How? WhatsApp Business API provides a host of features for improved interaction and customer experience management by multiple support agent
Multi-agent access via professional support software
Chatbot integration and conversation automation
Onboarding program and 24/7 CM.com support
GDPR compliance and end-to-end encrypted messaging
With a 98% open rate, SMS messages get read more than email. Deliver bulk text messages around the world with our fast, easy-to-integrate SMS Gateway API.
Connect your website or application to our API or use our Cloud Software for reliable global messaging – and benefit from 60+ direct carrier connections and 250 operator networks worldwide to deliver your SMS in seconds
API's and SDK's in multiple languages
Start 2-Way communication, send OTPs & do 2-Factor Authentication
Drive action at every stage of the marketing funnel with SMS
Real-Time Reporting & Analytics
Every month 150 million people have a conversation with a business on Instagram through public comments, direct messages and story replies.
With Instagram Messaging, consumers can message businesses via their Instagram Business profile, their shop, and stories. For businesses, there is a huge opportunity to improve customer satisfaction and drive sales by having meaningful conversations with people on Instagram
Manage & scale conversations using our Business Messaging API
Manage all channels from a single dashboard
Benefit from built-in features like quick replies & chatbots
Message delivery guarantee using SMS
Monitor and optimize your messaging strategy in our easy-to-use Channels dashboard. View all your connected messaging channels, add different accounts and keep full control.
Easily request access to all channels and numbers
Get clear insight into your monthly active users with analytics
Test the WhatsApp Business Solution in our Sandbox
Learn how businesses are leveraging conversational messaging channels to start conversations with their customers and supercharge their customer engagement. Chat with your customers on their preferred mobile messaging channels and provide delightful CX.Download the Guide
Build & optimize programmatic communication at scale with our unique Business Messaging API. Our API combines multiple channels such as SMS, WhatsApp, Instagram into a single platform, providing you with high-volume & two-way customer engagement capabilities.API Documentation
Our user-friendly web-based interface and platform apps with detailed analytics, allow requesting new channels, set-up, create, send and manage all messaging traffic, as well as setting up and managing SIP trunks. It is also possible to purchase numbers
Rely on the strength of our Communications Platform and start using one of our ready-to-use Software Solutions specially designed for your needs: Mobile Marketing Cloud for omnichannel marketing, Mobile Service Cloud for customer support, and AI Chatbot
Our pro-active monitoring guarantees fast delivery of time-critical messages in high volumes. The delivery rate and speed are constantly measured by live test results and reporting.
We provide all our messaging channels under one unique Business Messaging API. Easily integrate, scale-up or add channels such as SMS, WhatsApp, Instagram and more.
With high uptime and a redundant setup, you can rely on our highly secure and ISO 27001 certified platform with 24/7/365 support from our Network Operations Centre.
Our powerful Analytic tools give you a real-time and detailed overview and clear insight into your worldwide traffic so you can track, trace and optimize flows.
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