• Start 2-way Communication Improve engagement by enabling customers to initiate 2-way communication with your brand
• High Conversions use WhatsApp templated messages to let customers know about new product availability or cart abandonment reminders .
• Reduce Time and Costs by minimizing waiting times by shifting the traffic from calls to WhatsApp.
• High Service Responsiveness via Automation offer customer support & automate repetitive queries with WhatsApp chatbot.
• Smart Handover at the right time empowers your agents to focus on the conversations that matter.
Use WhatsApp Templated Messages via our platform or using API integration with your CRM, to send notifications, alerts, promotional content in bulk.
Enable customers to reach out via WhatsApp for their support queries. Resolve all the queries in real time using a single multi-agent dashboard to improve responsiveness of your service.
Quickly deploy a chatbot on WhatsApp using our drag-&-drop chatbot builder to automate repetitive service queries. Save service cost & help service agents to focus on more important queries.
Reach and engage your customers on their most preferred mobile channel. Beat the competition, meet customer's demands and improve the quality of offers.
Send reminders, alerts, notifications & more for better CX
Send promotional offers or start two-way communication
Re-engage prospects and get rid of cart abandonment
Gather customer feedback, collect payments, manage teams
Support customers 24/7 - Allow your customers to talk to you on their favorite messaging app. Enable agents to resolve queries flowing from WhatsApp via single multi-agent dashboard or automate customer service conversations with the WhatsApp chatbot, whilst reducing pressure on your customer support team.
Resolve customer queries in real time using multi-agent dashboard
Answer common questions, handle repetitive enquiries with a bot
Send faster, accurate automated responses like service updates
Improve CSAT while reducing cost with automation
Combine WhatsApp with CM.com's customer service solution, Mobile Service Cloud to drastically bring down your service response time, save cost and delight customers with the power of conversations.Request Demo
Automate conversations via WhatsApp bot and generate high-value leads. By using WhatsApp as a marketing channel, it's easy to handle end-to-end conversations across customer journeys. Drive better conversations, higher retention, open and conversion rates.
Use WhatsApp as a marketing channel & expand your reach
Increase customer engagement & recall through proactive outbound
Higher retention with better delivery, open, and conversion rate
Re-engage & revisit, aid product discovery and adoption