Setting new standards in customer experience

Instantly connect with your customers and outperform their growing expectations with our conversational software.

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CM.com x Absa Cape Epic

The globally recognised endurance mountain bike event is a testament to what humans can achieve through perseverance and hard work

Watch the video to discover more about our partnership.

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Optimise the entire mobile customer journey

Research shows that 86% of customers are willing to pay more for a great experience. Our software enables you to engage customers at key stages of their customer journey across their favourite channels. From first message to last conversion, we've got you covered, regardless of your industry.

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Formula 1: Pinnacles of performance

The road to the ultimate fan experience

The road to the ultimate fan experience

In this paper, we follow Rob, one of the many supporters of the Dutch Grand Prix, excited to see the stars of motorsport go head-to-head on the track.

Download the free white paper and learn more about how all our products work together during the event!

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mobile service cloud engage with customers

Go all in on customer support

Empower your staff to deliver exceptional support on any channel and manage all your customer interactions inside one convenient inbox.

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Connect once, communicate forever

Embrace meaningful and personal conversations - from Email and SMS notifications to WhatsApp and Telegram conversations - we've got you covered. 

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conversational ai cloud automate customer service

Provide always on conversational support

We live in a world of mobile immediacy - give your customer satisfaction the boost it deserves with access to a friendly chatbot standing by to assist around the clock.

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mobile marketing cloud personalize messages

Engage in conversational marketing

Save time and work more efficiently - automate customer journeys across various channels with segments and workflows whilst keeping campaigns hyper-personalised.

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Move seamlessly from conversation to conversion

Create commercial opportunities at every conversational touchpoint - combine payments with our communications platform to turn every conversation into a conversion.

#1 Software suite for Conversational Commerce

Founded in 1999

More than 20 years of experience.

Global Focus

Local presence in 23 countries.

118 Countries

Customers across 118 countries.

24/7 Support

Global monitoring and support.

Listed Company

Listed at Euronext Amsterdam.

RECOGNISED AND ACCREDITED BY

Discover the power of Conversational Commerce

We firmly believe in using the formidable power of tech to reach more people, provide better service, and create a happy and loyal customer base.

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