Customer Stories.

As mobile technology partner of the Formula 1 Heineken Dutch Grand Prix, CM.com has introduced a whole new form of ticketing, communication and payments.

With Mobile Marketing Cloud, Assistance Dogs Netherlands Foundation communicates with volunteers, easily create campaigns and saves time with automation.

Cash for Gold USA grew its customer base by 150% in 2020 with CM.com's conversational commerce solutions, streamlined processes and optimised customers experiences.

RVshare realised a significant increase in inbound traffic from desktop users, and nearly doubled the visible returning visitors on Safari using TraceDock.

Cash Crusaders was looking for the easiest form of communication with customers which led them to the WhatsApp Business solution.

Hello Paisa stepped into true conversational commerce with the WhatsApp Business solution and Mobile Service Cloud.

Dept Festival provided visitors with a contactless festival experience by sending program updates via WhatsApp.

Compare Guru uses Mobile Service Cloud integrated with WhatsApp Business to automate and optimise all of their client communication.

In the run-up to the new school year, MBOwebshop.nl provides WhatsApp as a customer support channel for more efficient communication.

Revolution Beauty is always improving customer service. To keep challenging existing standards, they started using Mobile Service Cloud. 

Skin Renewal elevates customer service and creates a new, dynamic revenue stream over WhatsApp Business API with Mobile Service Cloud.

Business and Arts South Africa connects young artists with opportunities through WhatsApp, despite challenging pandemic conditions.

My Jewellery seamlessly aligns the online and offline shopping experience with Mobile Service Cloud and increases customer experience.

For its new campaigns, Coca-Cola aimed to take the customer experience to the next level with a Chatbot on WhatsApp Business.

The Entertainer turned to CM.com for mobile short codes as a method to track App downloads for traditional media such as radio and print media, which also made it easier to attract new consumers.

The AA uses SMS to provide essential case-related information to customers in a quick and cost-effective way, allowing customers to respond as well as reach out first via two-way messaging.

SafariNow.com turned to CM.com's SMS API to deliver notifications to its bookers and sellers to keep them informed about booking confirmations, incoming quotes, inquiries and cancellations.

Takeaway.com adopted a quick and reliable SMS solution to Inform our customers proactively and avoiding the need for them to contact us and be concerned about their order. It saves us time and money.

Pargo has experienced elevated customer experience, with positive feedback from both businesses and shoppers since using our SMS API to deliver notifications at different stages of the parcel journey.

SMS keeps drivers connected at all times around the globe. The BMW Group uses CM.com's SMS gateway solution for their ConnectedDrive services optimising communication and driving experience.

As a quick solution to stimulate engagement and automate time-consuming tasks, King Price implemented CM.com's Business Messaging API to deliver SMS.

Mysolution, is a supplier of recruitment and staffing software. To better meet the needs of recruiters, Mysolution needed a secure way to sign and record documents online.

Buddha to Buddha, a luxury jewellery brand switched effortlessly from ‘wet’ to ‘dry’ signatures to optimise collaboration between colleagues and partners.

Thanks to the integration of Sign into HoorayHR’s software, companies have an easier way of managing and speeding up their HR processes.

Real estate consumers may sign contracts fast and easily thanks to the integration of Sign into Kolibri's platform.

Sign has streamlined and simplified the document flow between LIFT software and its clients (including JE Consultancy). 

Clients can sign contracts wherever and whenever they want thanks to the integration of digital signing into Maxlead Software.

Vendorlink integrated Sign into their software, this ensured that documents are immediately stored in the right place and risks of error are being reduced significantly.

NAC Breda has been using the CM.com SMS platform to interact with supporters and business relations. Co-creation allowed NAC Breda and CM.com to optimise the platform for the sports market. 

Parkmobile's service is all about trust, guarantee and creating a positive customer experience. CM.com makes this possible by providing dependable and timeous SMS reminders and updates.

How does a returning visitor rate of 80% sound? With over 17 million active users - Tantan achieved this through the smart use of text messaging and managed to optimise customer experience

With 45,000 expected visitors, ticket sales and entrance control should run as smoothly as possible.

A 98% delivery rate of the registered parcels every day was achieved through proactive SMS notifications.

Actito connects its customers with CM.com's SMS and direct operator connections.

Randstad sends quick and reliable text messages to job seekers about the new job openings using the CM.com platform.

The KNLTB uses CM.com's technology to promote ticket sales as well as to respond better to the wishes of their audience.

No queues at the cash registers, ordering whenever you want from your mobile phone, then picking up the order using a QR code. It hardly gets any easier for festival goers.

Iris has been the virtual assistant since 2012, delivering quick, high-quality help and reduces the pressure on ANWB's Member Service Centre while optimising customer experience.

Missguided began to experience tremendous growth, the main contact channels – live chat, email and social – became flooded, and the need for automated service via chatbots was born.

Onlia the all-in-one uses Conversational AI Cloud to improve customer experience and response time by optimising, automating and personalising interactions with customers.

DHL Parcel Benelux's Chatbot Tracy offers customer-specific, personalised responses. Tracy's success may be attributed to context and a strong backbone.

Hardstyle DJ and producer Brennan Heart has a large dedicated fan base. CM.com ensures that he reaches his fans in a personal and unique way using CM.com's Customer Data Platform.