Connect up to 1.4 billion active users of Apple devices with iOS 11.3. or higher and handle chats via Apple Business Chat.
Enable easy and secure customer contact to help, schedule appointments and complete purchases with Apple Pay.
Reach your customers anytime and anywhere. If there is no internet connection available, an SMS fallback is initiated.
On Apple Business Chat, customers initiate the conversation with companies, whenever it's convenient for them. They will have access to all conversations they had with you previously. Because of the many features of Apple Business Chat, rich service can be provided with all within this one messaging channel.
Apple Business Chat puts an end to waiting lines and customers being put on hold, for example by integrating smart automation and chatbots.
Complete the path to purchase by integrating Apple Pay - an easy and secure payment solution for your products and services, without leaving the conversation.Sign up
Integrating Apple Business Chat is great way to turn a conversation into a successful conversion.
Offer Apple Pay for easy and secure payments for your products and services, without leaving the conversation. A payment request looks like a normal chat bubble, but displays the familiar Apple Pay payment sheet. After the customer authorises the payment, the payment request updates to reflect that payment is complete.
Customers turn to a multitude of chat apps to reach out to you for support. Availability on WhatsApp Business, Apple Business Chat, Viber and SMS is the new standard. How do you support all those channels, while efficiently handling queries on this multitude of channels?
By adding Customer Contact, you’ll handle all conversations with the greatest ease. Customer Contact removes all thresholds and repetitive processes. Start from Customer Contact, add your preferred channels to Customer Contact, and improve your service quality.Customer Contact
Counts the number of unique users you engaged within a calendar month.
The best option for multiple messages to a limited set of users.
Use Cases: newsletters, daily updates.
Counts the amount of 24-hours window messages to a unique user.
The best option for chats with customers with a clear start and endpoint.
Use Cases: customer support, Q&A, conversational bots.
Counts all inbound and outbound messages to applicable channels.
The best option for single messages with limited responses.
Use Cases: notifications, reminders, marketing
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