One Business Messaging API for Multiple Channels.

CPaaS solution connecting multiple messaging channels into one single Business Messaging API for seamless communication.

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Business Messaging API for Powerful Conversational Messaging

Access to All Messaging Channels

Start sending and receiving messages in minutes and access all messaging channels via one single API.

Automatic Channel Fallback

If your recipient doesn't have the preferred channel an automatic fall back to another channel such as SMS will be used.

Privately Owned Infrastructure

Cloud platform with a unique Business Messaging API for all channels and certifications.

CHANNELS AVAILABLE VIA API

sms
whatsapp
apple business chat
rcs
viber
twitter
facebook messenger
instagram messaging
multi-channel messaging

Messaging API Built for Developers

With the CM.com Business Messaging API you can send personalised messages to mobile phones all around the world, on all popular channels. Send and receive one message, or thousands at once.

  1. Manage just one API instead of separate APIs per channel.

  2. Add rich content to optimise customer service.

  3. PHP, Java or C#? We speak your coding language!

channels platform app dashboard

Software to Empower Business Messaging

Monitor and optimise your messaging strategy in our easy-to-use Channels dashboard. View all your connected messaging channels, add different accounts and keep full control.

  1. Easily request additional channels and numbers

  2. Get clear insight into your monthly active users

  3. Test the WhatsApp Business Solution in our Sandbox

Sign Up to the PlatformTo API Documentation

Mobile Communication for Every Customer Interaction

Support

Offer 24/7 support across various channels.

Alerts

Send alerts - from account updates and back in stock to reminders.

Notifications

Send reminders about delivery and appointment times.

Verification

Securely protect accounts with two-factor authentication.

Marketing

Drive action with mobile marketing campaigns.

Essential Messaging Channels for Your Business

Essential Messaging Channels

Essential Messaging Channels Guide

In this guide, you'll learn more about the 7 most popular messaging channels used by more and more brands. Their emergence generates many questions from businesses so we've combined them neatly into one guide, with features and use cases for each.

Download Guide

How Other Brands Use Our Business Messaging API

Our customers already use WhatsApp to keep in touch with family and friends in other countries. Now they can directly send money to these relatives while saving money too. Consumers can now create a transaction, request a call-me-back or speak to an agent via WhatsApp.

Moosa Manjra, Chief Executive at Hello Paisa

CM.com offers conversational commerce solutions as well as reliable service. Our account manager is available whenever we have a query. We found this to be of great value, especially during the early stages when we were getting to know the software.

Johan Barnard, General Manager at King Price

The integration of WhatsApp Business API via CM.com was fast and cost-effective. They are a well-established brand and household name in South Africa.

Andrea Lucchetta, Product Manager at Cash Crusaders

Integrate Our Business Messaging API

Easily integrate, scale up or add extra channels with one unique Business Messaging API. There are several example codes available for different programming languages.

Discover Our Growing Platform

Easy and Convenient

Benefit from one single platform and account for all your business messaging, on all channels.

Unbeaten Reliability

Send and receive messages from our platform with high uptime and a redundant setup.

Real-Time & Historical Analytics

Our powerful analytics tools give you a real-time, detailed overview of your worldwide traffic.

Activate All Your Messaging Channels

Easily increase your customers' engagement and offer better customer service by connecting to multiple channels via one Business Messaging API.

Activate the channels you need in the Channels app on the CM.com platform.

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