Let our channels empower your communication

Staying connected has never been more important - ensure business continuity with one platform for customer engagement.

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Communication Channels

Engage customers with the right messaging and voice channels

Embrace personal, easy and cost-effective solutions to deliver your message to your target audience. From SMS, WhatsApp, Apple Business Chat, Viber, Voice and Email, start delivering via your customers' preferred channels.

Direct connection to channels

whatsapp business
apple business chat
facebook messenger
viber for business
twitter business
telegram for business
verified sms

Discover value-added messaging

mail sms

Mail SMS

Use email to send messages worldwide. Compatible with any email program.

Address Book

Address Book

Manage your customer base together with opt-ins and opt-outs in one place.

Opt Out Management

Opt Out Management

Enjoy the convenience of a fully automated suppression list management solution.

Messaging Log

Messaging Log

Keep track of messaging costs, filter by campaign, recipient, and export data.

Messaging Analytics

Messaging Analytics

Get detailed insights into open and delivery rates, improve with real-time data.

Two-Way Messaging

Two-Way Messaging

Choose between a short code or long number and let customers reply via SMS.

Our platform is trusted by leading companies worldwide

We've teamed up with some of our amazing customers to share their story and show how CM.com is part of their daily routines. Learn how our platform enables companies of all sizes to attract, engage and retain their customers using mobile technology.

The omnichannel contact center solution

Empower support agents whilst delivering excellent customer service - add remote agents, new digital channels, and chatbots.

Customer Contact is a single dashboard that provides customers the ability to communicate with your business via WhatsApp Business, Apple Business Chat, Fabook Messenger, Viber, Telegram, Twitter and SMS.

  1. One inbox for incoming and outgoing communication with customers.

  2. Create teams representing local offices, brands or specialisms.

  3. Online training and documents available to cater for your needs.

  4. Analytics that provide insight on efficiency and response time.

Learn more

Powerful API's built for developers

Our SMS API is easy to integrate into your own application and with the Voice API from CM.com, every developer can build or integrate telephony systems.

We have also combined all of our messaging APIs (SMS, WhatsApp, Facebook Messenger and more) into one Business Messaging API.

All of our APIs are easy to deploy and powerful and scalable in use.

To our Developers docs
api sms voice messaging

Start the conversation with your customers

Improve Customer Experience

Handle all inbound and outbound customer queries with ease 24/7 and create personalised experiences at scale.

Boost Customer Satisfaction

Keep your customers educated, informed and engaged with conversations that are instant, relevant, and personalized on their favorite channel.

Increase Customer Engagement

Inform your customers with relevant and personalized information when it matters most during each step in the customer journey.

Get started!

Benefit from all mobile channels available for your company, with all the tools and solutions you can imagine.

Make your customers happy, send them delivery notifications, booking confirmations, appointment reminders, and more, at the moment it matters. Discover all the possibilities.

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