With 15 years of experience in the chatbot industry, we can help you set up your chatbot in no time. Use chatbots across the entire customer journey. From engaging and supporting customers with automated conversations, to acquiring and nurturing leads.
Allow Chatbots to answer your most common questions instantly without the need for human interference.
Take the strain off your contact center agents. Let the chatbot handle the simple recurring questions so your agents can focus on the more complex conversations.
Our chatbots are lightning fast. They can handle millions of conversations concurrently, drastically reducing your call volumes and service costs.
Offer your customers a world-class digital experience with 24/7 support that allows them to get what they need, instantly and through the channel most convenient for them.
A conversational chatbot can uplift your conversion rate and increase revenue. From cross-selling and up-selling to handling transactions including payments: you name it, the bot can do it.
With our ready to use chatbot interface, your bot can be up and running in less than a day.
Create your content, place our chatbot interface script on your page(s) and you’re ready to go. That means 10 times faster time to market than if you were to rely on coding or pure machine learning.
We offer simple integrations with the web, apps, and any messaging channel.
The human takeover is one of the key aspects of bot implementation into your business processes. That's why it’s important to manage the transfer as smoothly as possible.
If a conversation becomes too complex for the chatbot to handle, or the customer wants to speak to a human, you can hand over the conversation to a human agent and have them pick up from where the bot left off.
In the meantime, your agent will gain access to the entire previous conversation so the user doesn’t have to repeat the query.
In today’s digital world, customers demand exceptional customer support via the channels most convenient to them.
Now, you can offer modern automated service on every channel available with our Chatbot service.
Regardless of the channel your customers choose, you will be able to deliver fast and accurate service. Where all conversations are monitored in one easy to use dashboard.
Discover our channelsStep up your customer experience game with our AI-powered, code-free conversation platform. Recognised as one of the top conversation platforms in the world, Conversational AI Cloud helps you increase customer satisfaction, decrease call volume, improve conversion rates and gain a wealth of customer insights. Guaranteed.
AI-powered, code-free.
Easy implementation.
Hand over to human agents at the right moment.
| Scripted Chatbot | Conversational AI Cloud | |
|---|---|---|
| Scripted Chatbot | Conversational AI Cloud | |
Live Chat |
✔ |
✔ |
Web Integration |
✔ |
✔ |
App Integration |
✔ |
✔ |
Conversational Channels Integration |
✔ |
✔ |
No Coding Required |
✔ |
✔ |
Support Team |
✔ |
✔ |
Dedicated Customer Success Manager |
✔ |
|
Drag and Drop Code-Free Interface |
✔ |
|
Seamless Agent Takeover |
✔ |
|
Artificial Intelligence |
✔ |
|
Knowledge Management |
✔ |
Our platforms are designed for quick implementation, easy handling, and maintenance. This saves you the long and expensive development hours generally required by other AI powered platforms.
Unlike other platforms, daily management, reporting, and maintenance tasks are taken care of by the content users. It reduces the total cost of ownership and makes maintenance a lot easier.
Data is not our business therefore we do not merchandise your customer’s data. We are ISO 27001 / NEN 7510 certified which makes us a safe and reliable partner to do business with.
We provide you with out of the box learning tools that pinpoint the areas which need improvement and optimising.
Get the features you need for a successful chatbot operation, such as patterns, AI, dashboards, reports, and state management; all included in the standard offering.
Offer your customers modern automated service on their preferred channel and device. We offer easy integrations with web, apps, and various messaging channels.
Let’s arrange a quick call on how Conversational AI and scripted bots could help you overcome your specific business challenges. From reducing service costs and improving customer satisfaction to increasing revenue with higher compliance levels.
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