Conversational AI.
Go Beyond Chatbots.

Support, engage and acquire customers around the clock with Conversational AI Cloud.

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One Solution. Endless AI Applications.

Fortune 500 companies to start-ups are leveraging conversational AI chatbots to enhance their business processes. From chatbots and voicebot to virtual agents and fully conversational website, it's easy with our Conversational AI Cloud.

Trust our long-term clients

vattenfall
anwb
asr
missguided
eneco
aegon
randstad
tui
ing
congstar
ics

Always on Conversational Support with AI Chatbots

Create an intelligent, personalised conversational bot without a single line of code. Design personalised conversations based on Q&As and dialogs to offer the best possible experience.

  1. Intuitive drag-and-drop CMS

  2. No code chatbot builder

  3. Implementation within 8 weeks

Empower Customers with Conversations

Customer expectations are rising rapidly. Let them decide how, when, and where they engage with you. With your AI chatbot, you can offer a personalised interaction at scale.

  1. 24/7 Availability

  2. Personalised interactions via chat or voice

  3. Available on every channel, platform and device

Enable Chatbots Across Channels

With Conversational AI, companies can easily manage interactive Q&As, automate conversations, and proactively engage with customers across all digital channels.

  1. Capitalise on customer engagement across channels

  2. Integration with messaging channels including WhatsApp

  3. Market leading NLP capabilities in >20 languages

Chatbot dialog

Learn From Experience and Improve Continuously

The self-learning capabilities and features of our AI technology identifies gaps and suggests relevant answers. From autoAnswers to autoDialogs, improve your conversations based on recommendations.

  1. Learn from your customers: understand context and intent

  2. Advanced NLP techniques, business rules and contextual data

  3. Analyse chatbot and voicebot performance to improve conversations

integrations conversational AI cloud

Unlock More Value with Integrations

Integrate with other smart systems that your business replies on - from frontend to backend, create a fully automated customer journey.

  1. Integrate with other software and back-end systems

  2. Connect with your CRM and eCommerce platform

  3. Integrate with CM.com's wider portfolio - from live chat to Sign

Frost & Sullivan

Frost & Sullivan 2021 Competitive Strategy Leadership Award

CM.com has earned Frost & Sullivan’s 2021 Competitive Strategy Leadership Award. A great recognition for our track record within the Conversational AI domain. Most notably, Frost & Sullivan's research analysts rewarded our Conversational AI Cloud for the:  

  1. Groundbreaking product design

  2. Strong commitment to innovation

  3. End-to-end nature of the solution

  4. Expandable product portfolio of the CM.com platform

Read the Full Report

Why Conversational AI Cloud?

Easy-to-use

We simplify technology: the CMS is easy-to-use for everyone.

Experienced

In the Chatbot Business since 2004, helping A-tier clients across the globe.

Exact

Continuous learning and improvement to provide the most accurate answers.

Evident

Innovating is working together. All our clients are reference clients. Ask them.

Effective

Turn conversations into conversions. We don’t stop by just giving an answer.

How Other Brands Use Conversational AI Cloud

Be inspired by other brands and businesses. Find out how they improve their customer contact with Conversational AI.

Missguided began to experience tremendous growth, a chatbot reduced the burden on the customer service team and allowed them to focus on what matters. 

Insurer Onlia is disrupting the Canadian market with a fully digital proposition, including an AI chatbot in the app and on the website for a seamless customer experience.

Packaging Conversational AI Cloud

Advanced

-

  • Automate customer journeys and answer general questions.

  • Automation

  • Analytics and Optimisation

Pro

+ Advanced features

  • Personalise your interactions and handle complex customer requests.

  • Automation

  • Analytics and Optimisation

  • Proactivity

  • Personalisation

  • Integrations and Customisation

Enterprise

+ Pro features

  • Gain ultimate control and protection with advanced security features.

  • Automation

  • Analytics and Optimisation

  • Proactivity

  • Personalisation

  • Integrations and Customisation

  • Advanced Security

  • Premium Support

Get Started With Conversational AI Cloud

Find out how Conversational AI Cloud works and how our clients are getting results from it. Talk to one of our experts to see what Conversational AI can mean for your company. Or try it yourself.

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