Provide your customers with on-the-go access to your customer support team via all their favorite messaging channels.
WhatsApp Business and more
From WhatsApp and Viber to Apple Business Chat, combine them all in one interface or choose the channels your customers prefer most. Customer service made easy for you and your customer.
Connecting to all Chat Apps via one interface allows you to seamlessly switch between channels so you can easily continue conversations with multiple customers through multiple channels.
Benefit from built-in features like quick replies and chat bots. Insert rich media into the conversation, amplify your communication with pictures, videos, locations, opening hours, and more.
Channel | Business Messaging API | Mobile Service Cloud | Mobile Marketing Cloud |
---|---|---|---|
WhatsApp Business |
✔ |
✔ |
✔ |
Apple Business Chat |
✔ |
✔ |
✔ |
Viber |
✔ |
✔ |
✔ |
Facebook for Business |
✔ |
||
Telegram |
✔ |
||
✔ |
✔ |
✔ |
|
RCS |
✔ |
✔ |
With our unique Business Messaging API, you can send personalized messages to mobile phones all around the world. Our API combines multiple channels into a single platform, providing you with high-volume and two-way customer engagement capabilities.
Read moreWith the Mobile Service Cloud, you have access to all messaging channels, tools, and features to lift your customer care to the highest level. Easily communicate with your customers on all channels and manage all conversations in one easy to use dashboard.
Read moreThe Mobile Marketing Cloud is the only omnichannel customer engagement solution that includes all mobile messaging channels like SMS and WhatsApp. This empowers marketers to create superior experiences that increase engagement and conversion.
Read moreGet started with one or all of our Conversational Channels. Start small, grow big with our adaptive platform that scales down or up along with your and your customers' needs.
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