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Customer Contact

The omnichannel contact center solution

Empower support agents whilst delivering excellent customer service - add remote agents, new channels, and chatbots.

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Enrich Your Customer Service and Support Efforts, 24/7/365

Our Customer Contact Solutions


Ensure Customer Satisfaction

Ensure you exceed growing consumer expectations, answer queries quickly, and solve problems seamlessly.


Increase Sales

Offer a proactive service to customers early in their journey and you may convert up to ten times your site's average.


Boost Team Productivity

Empower your service team to handle a high volume of customer service conversations on every channel quickly and efficiently.


Communicate Across All Channels in One Inbox

Interact with your clients across all channels in a single Agent Inbox or use a chatbot to automate conversations. To offer five-star service manage interactions efficiently with Mobile Service Cloud.

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Improve the Efficiency and Quality of Your Call Centre

Set up your SIP Trunk in minutes and handle high volumes of phone traffic, both inbound and outbound. manage and monitor all of your calls while remaining in complete control with our easy to use app.

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Go Beyond Chatbots With Conversational AI

Create and launch a conversational bot that is intelligent and personalised. Create a full conversational website with Conversational AI Cloud's chatbot, voice bot, knowledge base, and virtual agent.

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Be Available on Any Channel...

...And Make Omnichannel The Standard

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Build Mobile Marketing Campaigns

Create long-term client relationships through establishing complicated, multi-channel communication channels. Use a single platform for all of your customer interactions across several mobile channels to save time and increase productivity.

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Unlock Your Customer Data and Automate

Unlock Your Customer Data and Automate

Change your marketing strategy and centralise your customer data within our Customer Data Platform. Connect numerous data sources into a single unified customer profile and use personalised processes to automate your marketing.

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See Customer Support Success From Customer Contact

Our customers include companies in retail, service, leisure, travel, events, and more. Contact us and we'll help you set up the best use Customer Contact within your business.

Improve Your Brand’s Service And Support Quality Today

Increase sales, streamline support and resolve queries faster with Customer Contact. Register on our platform to get started with the on boarding process.

Open the PlatformRead the Onboarding guide

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