Customers today expect personalised experiences across multiple channels when communicating with businesses. CM.com helps you with the right tools. Below you can read more about our solutions.
Communications Platform - Conversational Channels - Identification Solutions
Engage with your customers on their preferred communication channels, such as WhatsApp, SMS, and Voice, to enable omnichannel conversations, reduce friction in your operations, and improve efficiency.
Connect channelsAllow customers to digitally sign documents and identify or authenticate themselves with OTP or other identity solutions. Create a seamless process while protecting your data and user transactions.
Secure processesGreat customer experience has a human touch! As our lives become more intertwined and dependent on technology, consumer and end-user needs must be central to the development of technology estates.
Download guideCustomer engagement today happens on a variety of online channels. In this guide, you will learn how to use the most relevant channels to communicate with customers to engage and convert.
Download guideIn this guide, we compare the difference between WhatsApp Business App and API, share best practices, features, use cases and how to integrate them into your customer journey.
Download guideEfficient communication, identification, and enrolling processes are vital in healthcare for patient care.
Read how Jacaranda Healthcare uses messaging to optimise patient communication:
Outperform the increasing customer expectations within logistics and transport and provide seamless experiences.
Read how BMW Group provides the best communication and driving experience:
Meet the needs of your customers in retail and eCommerce with seamless interactions and payments.
Read how Pargo provides excellent service on communication channels:
In the leisure and travel industry, you need to be ahead of your customer's expectations, requiring continuous development.
Read how Safari Now connects with its customers through SMS.
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