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Our vision for marketing and sales in 2030

As we look forward to the changes that lie ahead, we want to share our vision of what things might look like along the way to 2030.

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The Guide to Conversational Messaging

6 Predictions for customer service in 2030

We asked Brian Manusuma and Michiel Gaasterland for their predictions of customer service in 2030. What can we expect in the future, and how can we keep up?

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The Importance of a Consumer-Led Technology Estate

The importance of a consumer-led technology estate

Find out in this guide what to consider when creating future-proof technology estates.

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IT and operations

chatbot guide

Six ways chatbots create great customer experiences

Chatbots can be tailored to a wide variety of use cases. In this guide, we will walk you through some types of chatbots and show you how you can use them to improve customer experience.

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Industry guides

Industries - Infographics

Download our Infographics and learn how you can use data and personalisation to sell more tickets, save on marketing costs and deliver an excellent customer experience.

Cloud software for conversational commerce

Empower your marketing, sales, and customer service with our Communications and Payments Platform. Respond to the customers' need for real-time and personal contact with businesses, and automate and personalise all customer interactions through their favourite mobile channels.

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