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Get started with Legal Tech.

Every law firm knows they need Legal Tech, they just may not know where to start.

Legal Tech: Is your firm ready?

Legal Tech allows firms to market themselves in a more engaging and interactive way, and from a client perspective, customer experience is improved immeasurably.

While the Legal Tech revolution is still in its formative stages, in 2019 law firms invested over $1.2 billion in Legal Tech. That figure is expected to be eclipsed by 2020’s spend and rise once again in 2021.

In this eBook, we examine Legal Tech, what it is, what it can do for your firm, and how successful adoption creates efficiency, increased client service and ultimately profitability.

Latest Articles

Mobile marketing: the real estate revolution

Sep 16, 2021 • Chatbots

Multiple lockdowns have forced the real estate industry to change its approach to marketing, selling and renting property, but how do you navigate property’s new normal?

5 tips to build the best chatbot

Aug 23, 2021 • Chatbots

A growing number of companies are discovering the benefits of chatbots. Unfortunately, there are also a number of pitfalls which may prevent your chatbot from providing an optimal experience. The tips in this article will help you create a successful chatbot.

Beyond the hype: use voicebots for your customer service

Aug 02, 2021 • Chatbots

Are voicebots the future of customer service? Many believe so. At the very least, you should consider it. We believe in an omnichannel future of customer service. Make sure you are reachable; on the channels your customers' prefer. In this article, we'll show you why a voicebot can improve your customer service.

What is Proptech?

Jul 29, 2021 • Chatbots

The real estate industry has been comparatively slow to pick up on the benefits of marketing technology and automation, although there are numerous elements of real estate management that are better handled by machine than human. So why the slow uptake?

What is Conversational AI? A deep dive into modern chatbots

Jul 25, 2021 • Chatbots

Whether you know it or not, you've probably interacted with Conversational AI before — perhaps on your favourite brands’ website or in a chat conversation with a business. Today, we’ll break down conversational artificial intelligence, how it differs from traditional chatbots, and why every businesses should consider adopting it.

Humans versus technology: what’s the right combination?

Jul 22, 2021 • Chatbots

The potential of machine learning is immense. For many years, we’ve been preparing for AI to take over from human interaction in live chat scenarios. In most cases though, the technology just isn’t there yet. What we do see, however, is that with the right combination of human empathy and understanding, combined with technological efficiency and scalability, we can find a valuable middle ground that improves both efficiency and customer experiences.

Conversational Commerce: be where your customers are

Jul 12, 2021 • Chatbots

When it comes to marketing, mobile leads the way. Customers can find products, compare them, and purchase in one seamless journey. Given the huge strides mobile has taken as a channel in the past 10 years, it may come as a surprise that many companies still organise their marketing, sales and support exactly the same way they did a decade ago.

How can law firms evaluate the right Legal Tech for them?

Jun 09, 2021 • Chatbots

In our last blog we looked at what Legal Tech is and how its successful adoption will help law firms increase efficiency, profitability, productivity, appeal and security. Here we’re going to get into the detail. We’ll consider how you can evaluate the right solutions for your firm and which solutions could offer you the best entry point into Legal Tech.

Legal Tech: what does it really mean for your firm?

May 31, 2021 • Chatbots

At the moment Legal Tech is a relentless topic of conversation for every law firm but what does Legal Tech really mean? Legal Tech is simply the umbrella term for any technology that makes it easier for law firms to deliver their services. It offers forward looking firms an opportunity to improve their overall efficiency and increase their level of service and the quality of their client experience.

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