Logistics and Transport

Whether you're connecting customers to their dream car or improving fulfilment, we have the tools to make it happen.

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Industries Logistics and Transport

Logistics and transport in numbers

1.6

the number of dealership visits before a purchase – down from 8 before COVID-19 (CarWow).

From 24 to 2 hours

Customers may expect their parcel deliveries within hours after placing their orders and updates.

Worth $12 trillion by 2023

The logistics market is one of the fastest-growing markets, expected to hit $12 trillion by 2023.

You deliver the experience,
we deliver the tools

With the right technology, mail, postal services, automotive and freight and delivery services can speed up manual business processes, and increase the level of service within your business.

logistics transport download guide

How to meet multi-channel customer demand on the move

The worlds of logistics and communications are converging. Parcels are tracked second by second, providing useful information to the waiting customer.

Download guide

Elevate your logistics and transport business with CM.com

delivery

Freight and Delivery Services

Improving the customer experience remains a key strategy for growth within the transport industry - from delivery notifications to customer service queries, engage on the channels most convenient for your customers.

postal

Mail and Postal Services

Alert your customers when a package is due for arrival on their preferred messaging channel. Let your customers reschedule delivery times on the go. Enable customers to choose delivery times or pick-up locations to improve customer services.

automotive

Automotive

What the customer really wants is a car-purchasing process that is personalised and fun. From connected cars to connected customers, we have the tools to ensure you stay connected to your drivers.

mobile marketing cloud personalize messages

Get to know your customers better

Whether you're connecting customers to their dream car or improving fulfilment - automate your marketing campaigns with segments and workflows whilst keeping campaigns hyper-personalised.

Mobile Marketing Cloud

Stand out with an excellent customer experience

Interact with your customers through their preferred channel via one Agent Inbox, or automate your conversations with a chatbot.

Meet your target audience on the channels that they use for a personalised and improved customer journey. Think of channels like SMS, WhatsApp, Facebook Messenger and more.

Automate your conversations with AI chatbots.

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