Contact Help
Contact Try now

Mobile Marketing Cloud.

Omnichannel customer engagement solution for businesses that want to start conversations with people, not profiles.

Start 14-Day Free TrialWatch Demo Video

Customer Data Platform

Unlock your data from its silos with our Customer Data Platform.

Read more

Marketing Automation

Create workflows and let us do the heavy lifting for you.

Read more

Omnichannel Engagement

Get access to all mobile messaging channels through CM.com.

Read more

TraceDock

Ensure that your data in Google Analytics is 100% accurate.

Read more

Everything You Need for Proactive Customer Communication

CM.com's Mobile Marketing Cloud is an omnichannel customer engagement solution that enables creation of mobile marketing automation campaigns throughout the entire customer journey. From real-time notifications to nurturing flows, start cross-channel engagement that keeps them coming back for more.

Manage Personal Conversations at Scale

Use a Platform That Grows with You

Get access to all the mobile messaging channels available through CM.com.

Be 100% Mobile-Focused

Reach customers where they spend most of their time, on their mobile phones.

Scale-Up and Save Time

Save time and work more efficiently with CM.com's mobile marketing automation tooling.

An Introductory Guide For Marketers

Mobile Marketing Trend Report

Customer Data Platforms

Customer Data Platform (CDP) have recently received a lot of hype in tech and marketing publications — despite being one of the more mysterious pieces of software to businesses. But what exactly is a CDP and what is your marketing missing without one?

Find Out In The Guide

Customer success - DGP
Customer success - Brennan Heart
Customer success - Lowlands
Customer success - KLM open
Customer success - WiSH Outdoor
Customer success - Nac Breda
Customer success - Etam
Customer success Pargo
Customer success Hellopaisa
Unlock Your Customer Data

Unlock Your Customer Data

Customer Data is often fragmented and siloed in different systems. As a result, you cannot utilise your data to its full potential. Our CDP solves this problem and unlocks your data.

Learn More: Customer Data Platform

  1. Unify all your data sources

  2. Real-time APIs, Webhooks and CSV imports.

  3. Make your data actionable for marketing

  4. Export segments to Facebook for (re)targeting

Mobile marketing

1:1 Personalisation

One size does not fit all. Customers expect personalised offerings catered to their preferences. You can do this by collecting data events and using real-time Smart Segments.

Learn more: Segmentation

  1. Know what your customers want

  2. Create smart segments in real-time

  3. Design dynamic workflows

Mobile marketing campaigns

Build Omnichannel Marketing Campaigns

Reach your customers on their preferred mobile messaging channel. Email, SMS, Push, WhatsApp, Apple Business Chat, and Voice are all built-in and can be used immediately.

  1. One-stop-shop for all mobile channels

  2. No need for 3rd party suppliers

  3. No need for programming by developers

Workflows Automate Your Customer Journeys

Automate Your Customer Journeys

Easily create workflows for every customer journey you can think of and let us do the heavy lifting for you. Configure unique multi-step workflows for every scenario you can think of.

  1. Design workflows with our visual drag-and-drop editor

  2. Scale-up with the power of automation

  3. Keep it simple, or use advanced multi-step conditions

tracedock-marketer-missing-out-on-data-new

Future-Proof Data in Google Analytics and Facebook

Due to the advent of ad blockers, browsers with tracking prevention, and privacy legislation, marketers are missing between 10% and 30% of their data. Correct revenue attribution to their paid marketing efforts becomes almost impossible.

Almost.

With TraceDock, you're able to gain improved attribution data in a privacy-friendly way, via a plug-and-play solution.

Learn More

Discover How Dutch Grand Prix Uses Mobile Marketing Cloud

Different Tools in One Solution to Reach Your Audience

Customer Data Platform

Customer Data Platform

Create 360° customer profiles by unifying data from all your online and offline sources.

Read more
Campaigns

Campaigns

Increase the open rate of your mobile marketing and communicate with your audience.

Read more
Pages

Pages

Create your own mobile-friendly landing page to support your SMS Marketing Campaigns.

Read more
Email Campaigns

Email Campaigns

Design and automate your email campaigns with personalised emails that convert.

Read more
Voice Campaigns

Voice Campaigns

Use Text-2-speech or send pre-recorded voice messages to add a personal touch to your campaigns.

Read more
Address Book

Address Book

Get to know your customers and manage your database for sending targeted campaigns.

Read more

Pricing and Packages for Mobile Marketing Cloud

Explore the right plan for your business

Basic
KES 2,399.00

  • Profile upload

  • Unified customer profiles

  • Audience segmentation

  • Consent management

  • Campaign statistics and reporting

  • Single-step automation

  • Landing pages and forms

  • Support: Email ticket support - business hours

Advanced
KES 8,699.00

  • + All basic features

  • Multi-step automations

  • Custom dashboards

  • 1 external source integration

  • Campaign spreading

  • A/B testing

  • Voice calling campaigns

  • Support: Email / chat / phone - business hours

Pro
Price on request

  • + All advanced features

  • Unlimited external integrations

  • Audience export to ad platforms

  • Web tracking

  • Support: Email / chat / phone - 24/7 - 99.95% Uptime Guarantee

Start Free TrialCompare All Features

Latest Articles

CM.com’s acquisition of TraceDock - Perspectives from TraceDock's founders

Oct 15, 2021 • Mobile Marketing Cloud
We are delighted to announce that TraceDock has joined forces with CM.com as part of an exciting strategic acquisition. This development presents an important alliance between our two companies; one that has significant benefits to the customers and partners of both TraceDock and CM.com, and one that offers a number of exciting opportunities for the future. Here’s the story of TraceDock's founders, Boris Schellekens and Jaap Breeuwer, so far.

How to Make Flexibility the Key to Every Successful Marketing Strategy

Sep 22, 2021 • Mobile Marketing Cloud
It’s widely accepted that change is the only constant in the modern business environment (Forbes, 2017). If businesses don't build marketing strategies with built-in flexibility, they won’t be able to adapt to and respond to this change. You can have the best marketing strategy in the world, but if it doesn’t allow you to take advantage of an opportunity in almost real-time, or change your messaging based on fluctuating market conditions, it won’t be successful for long. Changes in consumer behaviour or new competitive offerings can make any good marketing strategy obsolete, but the ability to adapt allows businesses to respond to problems and seize new opportunities the moment they arise. Here is how modern communications platforms help businesses identify opportunities and respond with flexibility to give them a competitive advantage.

How Apple’s iOS 15 Update Will Change Email Marketing

Aug 25, 2021 • Mobile Marketing Cloud
Big changes are coming to the world of email marketing. The iOS 15 update is arriving this autumn – as early as September. Apple has announced a number of new privacy protections that will have a massive impact on key metrics, tracking, list hygiene, and data collection.

Why you should automate your mobile marketing

Aug 17, 2021 • Mobile Marketing Cloud
That you’re even considering automating your mobile marketing is a good thing. First of all, the fact that you see mobile marketing as a distinct stream of your marketing activity means you’re taking it seriously. Secondly, that you’re interested in the concept of automation means you’re looking to create efficient, effective mobile marketing campaigns at scale and speed, which means you see the untapped potential of mobile marketing automation. 

8 Hot Topics in Hospitality

Aug 16, 2021 • Mobile Marketing Cloud
The hospitality industry is different from other industries because the customer experience is the product. Delivering an outstanding client experience consistently is the key to success. This can be challenging as the wishes of your guests are ever-changing. What is considered an excellent experience today may be different in a year or two. New trends are developing at a rapid pace and are also influenced by other industries. These days, digital and physical services are intertwined, with fast and intelligent (self) service at its core. In this blog, we share the 8 trendiest topics in the hospitality industry. Some of them are accelerated due to the COVID-19 pandemic but they're all just as relevant.

Platform Updates: June 2021

Jun 29, 2021 • Mobile Marketing Cloud
Every day, over a hundred developers are improving the CM.com platform. In this update, you can read everything about the latest changes made to improve your platform experience.

What Customers Want from Conversational Marketing

Jun 03, 2021 • Mobile Marketing Cloud
Conversational marketing is less of a business strategy and more of a way of treating your most valuable asset: your customers. It removes obstacles between the customer and business and replaces them with the power of real-time communication. Read on to find out more!

How to Create a Mobile Landing Page That Converts: 12 Expert Tips

Jun 02, 2021 • Mobile Marketing Cloud
More people are engaging with the internet on their mobile devices than ever before. Creating mobile landing pages makes it easy to promote events, promotions, special deals, and much more. Start creating beautiful mobile experiences with Pages, our mobile landing page solution that increases engagement and enhances your mobile experience.

Get Personal: How Smart Customer Segments Boost ROI

May 06, 2021 • Mobile Marketing Cloud
The best marketers are always looking for ways to sharpen their marketing efforts and reach more customers. Discover how an effective customer segmentation strategy can increase customer engagement and boost ROI.
Kenya
CM.com logo +254 737 060452

Is this region a better fit for you?

Go