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Mobile Marketing Cloud.

Omnichannel customer engagement solution for businesses that want to start conversations with people, not profiles.

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Customer Data Platform

Collect and organise customer data across a variety of touchpoints to create a single view of customer interactions.

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Marketing Automation

Save time and work more efficiently - automate customer journeys across various channels with segments and workflows.

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Omnichannel Engagement

Enable cross-channel engagement with channels like Facebook Messenger, WhatsApp, SMS, Mobile Landing Pages, and Email.

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Cloud Pricing

Choose between basic, advanced, or pro packages and configure the Mobile Marketing Cloud to align with your strategy.

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Everything You Need for Proactive Customer Communication

CM.com's Mobile Marketing Cloud is an omnichannel customer engagement solution that enables creation of mobile marketing automation campaigns throughout the entire customer journey. From real-time notifications to nurturing flows, start cross-channel engagement that keeps them coming back for more.

Manage Personal Conversations at Scale

Use a Platform That Grows with You

Get access to all the mobile messaging channels available through CM.com.

Be 100% Mobile-Focused

Reach customers where they spend most of their time, on their mobile phones.

Scale-Up and Save Time

Save time and work more efficiently with CM.com's mobile marketing automation tooling.

An Introductory Guide For Marketers

Mobile Marketing Trend Report

Customer Data Platforms

Customer Data Platform (CDP) have recently received a lot of hype in tech and marketing publications — despite being one of the more mysterious pieces of software to businesses. But what exactly is a CDP and what is your marketing missing without one?

Find Out In The Guide

Customer success - DGP
Customer success - Brennan Heart
Customer success - Lowlands
Customer success - KLM open
Customer success - WiSH Outdoor
Customer success - Nac Breda
Customer success - Etam
Customer success Pargo
Customer success Hellopaisa
Unlock Your Customer Data

Unlock Your Customer Data

Customer Data is often fragmented and siloed in different systems. As a result, you cannot utilize your data to its full potential. Our CDP solves this problem and unlocks your data.

Learn More: Customer Data Platform

  1. Unify all your data sources

  2. Real-time APIs, Webhooks and CSV imports.

  3. Make your data actionable for marketing

  4. Export segments to Facebook for (re)targeting

Mobile marketing

1:1 Personalization

One size does not fit all. Customers expect personalized offerings catered to their preferences. You can do this by collecting data events and using real-time Smart Segments.

Learn more: Segmentation

  1. Know what your customers want

  2. Create smart segments in real-time

  3. Design dynamic workflows

Mobile marketing campaigns

Build Omnichannel Marketing Campaigns

Reach your customers on their preferred mobile messaging channel. Email, SMS, Push, WhatsApp, Apple Business Chat, and Voice are all built-in and can be used immediately.

  1. One-stop-shop for all mobile channels

  2. No need for 3rd party suppliers

  3. No need for programming by developers

Workflows Automate Your Customer Journeys

Automate Your Customer Journeys

Easily create workflows for every customer journey you can think of and let us do the heavy lifting for you. Configure unique multi-step workflows for every scenario you can think of.

  1. Design workflows with our visual drag-and-drop editor

  2. Scale-up with the power of automation

  3. Keep it simple, or use advanced multi-step conditions

Different Tools in One Solution to Reach Your Audience

Customer Data Platform

Customer Data Platform

Create 360° customer profiles by unifying data from all your online and offline sources.

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Campaigns

Campaigns

Increase the open rate of your mobile marketing and communicate with your audience.

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Pages

Pages

Create your own mobile-friendly landing page to support your SMS Marketing Campaigns.

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Email Campaigns

Email Campaigns

Design and automate your email campaigns with personalized emails that convert.

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Voice Campaigns

Voice Campaigns

Use Text-2-speech or send pre-recorded voice messages to add a personal touch to your campaigns.

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Address Book

Address Book

Get to know your customers and manage your database for sending targeted campaigns.

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Pricing and Packages for Mobile Marketing Cloud

Explore the right plan for your business

Basic

KES 2,399.00

  • Profile upload

  • Unified customer profiles

  • Audience segmentation

  • Consent management

  • Campaign statistics and reporting

  • Single-step automation

  • Landing pages and forms

  • Support: Email ticket support - business hours

Advanced

KES 8,699.00

  • + All basic features

  • Multi-step automations

  • Custom dashboards

  • 1 external source integration

  • Campaign spreading

  • A/B testing

  • Voice calling campaigns

  • Support: Email / chat / phone - business hours

Pro

Price on request

  • + All advanced features

  • Unlimited external integrations

  • Audience export to ad platforms

  • Web tracking

  • Support: Email / chat / phone - 24/7 - 99.95% Uptime Guarantee

Start Free TrialCompare All Features

Latest Articles

Platform Updates: June 2021

Jun 29, 2021 • Mobile Marketing Cloud
Every day, over a hundred developers are improving the CM.com platform. In this update, you can read everything about the latest changes made to improve your platform experience.

What Customers Want from Conversational Marketing

Jun 03, 2021 • Mobile Marketing Cloud
Conversational marketing is less of a business strategy and more of a way of treating your most valuable asset: your customers. It removes obstacles between the customer and business and replaces them with the power of real-time communication. Read on to find out more!

How to Create a Mobile Landing Page That Converts: 12 Expert Tips

Jun 02, 2021 • Mobile Marketing Cloud
More people are engaging with the internet on their mobile devices than ever before. Creating mobile landing pages makes it easy to promote events, promotions, special deals, and much more. Start creating beautiful mobile experiences with Pages, our mobile landing page solution that increases engagement and enhances your mobile experience.

Get Personal: How Smart Customer Segments Boost ROI

May 06, 2021 • Mobile Marketing Cloud
The best marketers are always looking for ways to sharpen their marketing efforts and reach more customers. Discover how an effective customer segmentation strategy can increase customer engagement and boost ROI.

The Differences Between CRM, CDP and DMP Platforms

Apr 13, 2021 • Mobile Marketing Cloud
Data management platforms (DMPs), customer relationship management (CRM) systems and customer data platforms (CDPs) can all play an important part in the customer lifecycle, but telling the difference between them can get tricky. Let’s have a look at what they do, how they differ and what they can do for each business.

Platform Updates: March 2021

Mar 26, 2021 • Mobile Marketing Cloud
Every day, over a hundred developers are working on improving the CM.com platform. In this update, we want to inform you about the latest changes made to improve your platform experience.

Event organizers should own visitor data and communicate 1-1

Mar 10, 2021 • Mobile Marketing Cloud
Social media can be a very useful tool in event marketing, but it has a number of limitations that event organizers need to be aware of. If you’re looking to launch an event and establish a strong, long-term community following, it could be far more beneficial to your business, and your audience, to own your own data and communicate on your own terms. This blog offers insights into the risks involved with promoting your events to your visitors and fans solely via social media and e-mail and explains why managing and owning your own data is best for your event business.

9 Mobile Marketing Trends To Watch For in 2021

Mar 02, 2021 • Mobile Marketing Cloud
Few industries have evolved quite as rapidly as mobile marketing. Consumer habits and mobile technologies change fast – businesses need to stay one step ahead of the competition to stay relevant with mobile users. In this article, we’ll share our predictions for the most impactful mobile marketing trends in 2021.

9 mobile marketing mistakes to avoid in 2021

Jan 12, 2021 • Mobile Marketing Cloud
It’s no secret anymore, consumers expect to be able to engage with brands on their mobile devices. For brands, it is the best channel to reach your customers and to drive sales. While not every business needs a mobile app to meet consumer demand, every business needs a smart mobile marketing strategy. We’ll take you through the mobile marketing errors that shouldn’t be made in 2021.
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