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Mobile Marketing Cloud.

Omnichannel customer engagement solution for businesses that want to start conversations with people, not profiles.

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Customer Data Platform

Collect and organise customer data across a variety of touchpoints to create a single view of customer interactions.

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Marketing Automation

Save time and work more efficiently - automate customer journeys across various channels with segments and workflows.

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Omnichannel Engagement

Enable cross-channel engagement with channels like Facebook Messenger, WhatsApp, SMS, Mobile Landing Pages, and Email.

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Cloud Pricing

Choose between basic, advanced, or pro packages and configure the Mobile Marketing Cloud to align with your strategy.

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Everything You Need for Proactive Customer Communication

CM.com's Mobile Marketing Cloud is an omnichannel customer engagement solution that enables creation of mobile marketing automation campaigns throughout the entire customer journey. From real-time notifications to nurturing flows, start cross-channel engagement that keeps them coming back for more.

Manage Personal Conversations at Scale

Use a Platform That Grows with You

Get access to all the mobile messaging channels available through CM.com.

Be 100% Mobile-Focused

Reach customers where they spend most of their time, on their mobile phones.

Scale-Up and Save Time

Save time and work more efficiently with CM.com's mobile marketing automation tooling.

Customer success - DGP
Customer success - Brennan Heart
Customer success - Lowlands
Customer success - KLM open
Customer success - WiSH Outdoor
Customer success - Nac Breda
Customer success - Etam
Customer success Pargo
Customer success Hellopaisa

Unlock Your Customer Data

Customer Data is often fragmented and siloed in different systems. As a result, you cannot utilize your data to its full potential. Our CDP solves this problem and unlocks your data.

Learn More: Customer Data Platform

  1. Unify all your data sources

  2. Real-time APIs, Webhooks and CSV imports.

  3. Make your data actionable for marketing

  4. Export segments to Facebook for (re)targeting

Unlock Your Customer Data

1:1 Personalization

One size does not fit all. Customers expect personalized offerings catered to their preferences. You can do this by collecting data events and using real-time Smart Segments.

Learn more: Segmentation

  1. Know what your customers want

  2. Create smart segments in real-time

  3. Design dynamic workflows

Mobile marketing

Build Omnichannel Marketing Campaigns

Reach your customers on their preferred mobile messaging channel. Email, SMS, Push, WhatsApp, Apple Business Chat, and Voice are all built-in and can be used immediately.

  1. One-stop-shop for all mobile channels

  2. No need for 3rd party suppliers

  3. No need for programming by developers

Mobile marketing campaigns

Automate Your Customer Journeys

Easily create workflows for every customer journey you can think of and let us do the heavy lifting for you. Configure unique multi-step workflows for every scenario you can think of.

  1. Design workflows with our visual drag-and-drop editor

  2. Scale-up with the power of automation

  3. Keep it simple, or use advanced multi-step conditions

Workflows Automate Your Customer Journeys

Different Tools in One Solution to Reach Your Audience

Customer Data Platform

Customer Data Platform

Create 360° customer profiles by unifying data from all your online and offline sources.

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Campaigns

Campaigns

Increase the open rate of your mobile marketing and communicate with your audience.

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Pages

Pages

Create your own mobile-friendly landing page to support your SMS Marketing Campaigns.

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Email Campaigns

Email Campaigns

Design and automate your email campaigns with personalized emails that convert.

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Voice Campaigns

Voice Campaigns

Use Text-2-speech or send pre-recorded voice messages to add a personal touch to your campaigns.

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Address Book

Address Book

Get to know your customers and manage your database for sending targeted campaigns.

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Download The Mobile Marketing Trends for 2021

Mobile Marketing Trend Report

Mobile Marketing Trend Report

In this trend report, you will find the 5 most important mobile marketing trends for 2021. These trends are based on consumer behavior on mobile devices. In addition to discussing these trends, we will explain how you can use them for your business in 2021.

Download the guide

Ready to Get Started With the Mobile Marketing Cloud?

Integrate the CM.com Mobile Marketing Cloud in your organization and use it with success. Watch our demo video to see our platform in action or talk to one of our experts and get all your questions answered about pricing, implementation, or anything else.

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Mobile Marketing Cloud - Pricing

Basic

KES 2,399.00

  • Profile upload

  • Unified customer profiles

  • Audience segmentation

  • Consent management

  • Campaign statistics and reporting

  • Single-step automation

  • Landing pages and forms

  • Support: Email ticket support - business hours

Advanced

KES 8,699.00

  • + All basic features

  • Multi-step automations

  • Custom dashboards

  • 1 external source integration

  • Campaign spreading

  • A/B testing

  • Voice calling campaigns

  • Support: Email / chat / phone - business hours

Pro

Price on request

  • + All advanced features

  • Unlimited external integrations

  • Audience export to ad platforms

  • Web tracking

  • Support: Email / chat / phone - 24/7 - 99.95% Uptime Guarantee

Latest Articles

Get Personal: How Smart Customer Segments Boost ROI

May 06, 2021 • Mobile Marketing Cloud
The best marketers are always looking for ways to sharpen their marketing efforts and reach more customers. Discover how an effective customer segmentation strategy can increase customer engagement and boost ROI.

The Differences Between CRM, CDP and DMP Platforms

Apr 13, 2021 • Mobile Marketing Cloud
Data management platforms (DMPs), customer relationship management (CRM) systems and customer data platforms (CDPs) can all play an important part in the customer lifecycle, but telling the difference between them can get tricky. Let’s have a look at what they do, how they differ and what they can do for each business.

Platform Updates: March 2021

Mar 26, 2021 • Mobile Marketing Cloud
Every day, over a hundred developers are working on improving the CM.com platform. In this update, we want to inform you about the latest changes made to improve your platform experience.

Event organizers should own visitor data and communicate 1-1

Mar 10, 2021 • Mobile Marketing Cloud
Social media can be a very useful tool in event marketing, but it has a number of limitations that event organizers need to be aware of. If you’re looking to launch an event and establish a strong, long-term community following, it could be far more beneficial to your business, and your audience, to own your own data and communicate on your own terms. This blog offers insights into the risks involved with promoting your events to your visitors and fans solely via social media and e-mail and explains why managing and owning your own data is best for your event business.

9 Mobile Marketing Trends To Watch For in 2021

Mar 02, 2021 • Mobile Marketing Cloud
Few industries have evolved quite as rapidly as mobile marketing. Consumer habits and mobile technologies change fast – businesses need to stay one step ahead of the competition to stay relevant with mobile users. In this article, we’ll share our predictions for the most impactful mobile marketing trends in 2021.

9 mobile marketing mistakes to avoid in 2021

Jan 12, 2021 • Mobile Marketing Cloud
It’s no secret anymore, consumers expect to be able to engage with brands on their mobile devices. For brands, it is the best channel to reach your customers and to drive sales. While not every business needs a mobile app to meet consumer demand, every business needs a smart mobile marketing strategy. We’ll take you through the mobile marketing errors that shouldn’t be made in 2021.

WhatsApp Business Policy update - new opportunities

Jan 12, 2021 • Mobile Marketing Cloud
WhatsApp Business will be of value for your business if it’s treated as a valuable communication channel. Therefore, you will need to follow the WhatsApp Business Policy, so we ensure that all communication that runs through WhatsApp, is of relevance for the receiver: your customers. Discover what the new policy means for you.

How to improve employee engagement with the Mobile Marketing Cloud

Dec 17, 2020 • Mobile Marketing Cloud
Employee engagement is key for numerous reasons. From higher retention, productivity and profit to reduced absenteeism: all important reasons for investing in an engaged workforce. However, keep in mind that employee engagement is not a one-time task to tick off your list. It requires constant attention. How to give it the attention it deserves? With the Mobile Marketing Cloud as employee engagement software.

Big data and its big business potential in Africa

Sep 21, 2020 • Mobile Marketing Cloud
Data, on its own, is quite inconsequential – a small moving part in a bigger operation. Only when it is made valuable and accessible can companies explore its true potential in improving decision-making and measuring positive business outcomes.
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