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Kurt Ferreira

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Recent press releases

CM.com Mobile Service Cloud Voice Conversational AI Customer Experience
Feb 16, 2023 • Ticketing

CM.com announces new deals with Amnesia, Ibiza and TixBox, Middle East and North Africa

CM.com today announces two new deals with Ibiza institution Amnesia, and TixBox, the ticketing partner for Alchemy Project who are a leading entertainment company in the Middle East and North Africa.
Feb 16, 2023 • Mobile Service Cloud

CM.com and Shopware announce partnership for further expansion

Breda - CM.com, market leader in Conversational Commerce, is partnering with Shopware, provider of an open source e-commerce platform.
Feb 16, 2023 • Customer Data Platform

CM.com named an ‘Established Leader’ in Juniper Research's CDP Vendor Competitor Leaderboard

Juniper Research’s Competitor Leaderboard: CDP Vendors places CM.com as one of 14 leaders in the market.
Feb 02, 2023 • Awards

Juniper recognizes CM.com as leader in CCaaS market

Juniper Research ranks CM.com, the market leader in cloud software for conversational commerce, as a leader in the Contact Center-as-a-Service (CCaaS) market.
Jun 06, 2022 • CM.com

CM.com selected as Euronext Tech Leader

CM.com, a global leader in cloud software for conversational commerce, has been selected to participate in Euronext Tech Leaders.
Jun 01, 2022 • Messaging

CM.com named an official partner of Google’s Business Messages

CM.com, a global leader in cloud software for conversational commerce, has been named as an official partner of Google’s Business Messages, integrating Google’s Business Messages into its offering, building on the companies expertise across a wide variety of conversational channels, and consolidating its position as a world leader in omnichannel communications.
Mar 15, 2022 • CM.com

CM.com completes acquisition of Building Blocks

CM.com, a global leader in cloud software for conversational commerce, has completed the acquisition of Consumer AI technology company Building Blocks.
Feb 17, 2022 • Sponsorship

Absa Cape Epic launches virtual race office via WhatsApp chatbot

CM.com is pleased to announce the partnership with Absa Cape Epic as the official Conversational Commerce Partner and headline sponsor of the women’s category.
Feb 01, 2022 • Awards

CM.com Awarded Platinum for Best CCaaS Solution and Best Conversational Commerce Solution in Future Digital Awards of Juniper Research

With the Future Digital Awards for Telco Innovation, Juniper Research recognises the most innovative and impactful telecommunication solutions. Two of our software solutions have been awarded Platinum: Mobile Service Cloud for Best CCaaS Solution, and Mobile Marketing Cloud for Best Conversational Commerce Solution.
Dec 22, 2021

Juniper Research Recognized CM.com as “Established Leader” in Three Categories: Conversational Commerce, CPaaS Vendors and Messaging Platforms.

Breda – CM.com (AMS: CMCOM), a global leader in cloud software for conversational commerce, is ranked by Juniper Research as “Established Leader" in Conversational Commerce, as a CPaaS vendor and as a Messaging Platform.
Sep 01, 2021 • Sign

CM.com Recognised as an Official Provider of Electronic Signatures in Kenya

It’s been just over a year since CM.com, a global leader in cloud software for Conversational Commerce, opened its doors in Kenya with a mission to transform the local conversational commerce landscape, driving seamless communication between businesses and customers across Africa.
Jul 21, 2021 • Awards

CM.com Recognised as a Major Player in the 2021 IDC MarketScape for the Worldwide Communication Platform as a Service (CPaaS) Market

CM.com (AMS: CMCOM), a global leader in cloud software for conversational commerce, has been positioned as a Major Player in the 2021 IDC MarketScape for Worldwide Communication Platform as a Service Vendor Assessment.
Jul 07, 2021 • CM.com

CM.com Strengthens Conversational Commerce Software Platform with TraceDock Acquisition

Extending the Mobile Marketing Cloud helps companies achieve the most optimal customer experience possible.
Jun 14, 2021 • Awards

CM.com Awarded by Frost & Sullivan for Delivering Next-level Conversational Experiences

By combining rule-based and AI technologies, Conversational AI Cloud provides highly effective services that enrich both the user and employee experience.
Oct 13, 2020 • Acquisitions

CM.com acquires e-commerce customer service provider RobinHQ.com

CM.com, a global conversational commerce provider, has reached agreement to acquire e-commerce customer service provider RobinHQ.com. The customer contact software of RobinHQ.com is a new addition to our suite of mobile first conversational commerce solutions.
Kenya
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