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Twitter for Business

Start Your Twitter Conversations Today

Use Twitter to promote your products and services. Spread your message, grow your audience and promote your business.

Get Started With TwitterContact us for more info
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Discover what Twitter can do for your business

A broad audience

Twitter handles over 500 million tweets per day. Get in touch with your audience and start a conversation.

Improve customer service

Twitter supports two-way communication with your customers, so good customer service is out there for the whole world to see.

Continuous feedback loop

Twitter can be used to get feedback from your customers and improve your products and services.

twitter for business

Use Twitter for business to grow your traffic and sales

Twitter is all about what's happening in the world right now. Your customers will be talking about you, so talk with them directly, discover what matters to them and have meaningful conversations.

Twitter provides the opportunity to be in direct contact with other users through public and private messages. This makes Twitter a great platform to handle customer feedback publicly and show the quality of your service.

  1. Improve customer service and communication. 

  2. Stay on top of your game by monitoring your competitors.

  3. Promote your brand and ensure long-term success.

Why use CM.com as your Twitter for business provider?

All your customer's preferred channels

From Twitter and WhatsApp to Apple Messages for Business, combine them in one interface or choose the channels your customers prefer most. This makes customer service easy for you and your customers.

Messaging Channels

One easy-to-use Contact Center tool

Connect to all Messaging Channels via one interface and switch easy between channels so you can continue conversations with multiple customers through multiple channels.

To Customer Contact

Extra built-in features

Benefit from built-in features like quick replies and chat bots. Insert rich media into the conversation, amplify your communication with pictures, videos, locations, opening hours, and more.

Automatic channel fallback

We guarantee the delivery of your message. If there is no internet connection available or your recipient doesn't have Telegram installed, we can automatically fall back to SMS.

Get access to Twitter for business via our API or software

business messaging api

Business Messaging API

Integrate directly with our Business Messaging API and connect to your customers on their preferred channels. Our API combines multiple communication channels into a single platform. Get access to high volume two-way messaging and global reach capabilities.

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Mobile Service Cloud

Mobile Service Cloud

One solution with everything you need to always offer a seamless customer experience. Communicate with your customers through their chosen channel using a single Omnichannel Inbox or a chatbot to automate your conversations for five-star customer service.

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We offer three pricing bundles to suit your business needs

Pricing quoted in KES

From 12999

per month

Monthly Active Users
  • Counts the number of unique users you engaged within a calendar month.

  • The best option for multiple messages to a limited set of users.

  • Use Cases: newsletters, daily updates.


From 11999

per month

Conversations
  • Counts the amount of 24-hours window messages to a unique user.

  • The best option for chats with customers with a clear start and endpoint.

  • Use Cases: customer support, Q&A, conversational bots.


From 7999

per month

Messages
  • Counts all inbound and outbound messages to applicable channels.

  • The best option for single messages with limited responses.

  • Use Cases: notifications, reminders, marketing.

What is a Monthly Active User (MAU)?

A monthly active user is a unique contact point (phone number or social media channel ID) with whom conversations were held within a calendar month - regardless of the number of conversational messages exchanged between end users i.e. customer and a WhatsApp Business account.

Essential messaging channels
for your business

essential-messaging-channels-guide

Messaging channels guide

Twitter is one of many messaging channels used by many businesses to grow traffic and sales. Communicate with your customers using their preferred mobile channels and improve customer experience.

Download guide

Start your Twitter conversations today

People all around the globe use Twitter to stay up to date on trending events, news, and to connect with businesses. It is a direct line of communication with your consumers all around the world.

Connect through CM.com and reach them on their preferred channel and get your conversations started.

Contact us to get startedContact us

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