Twitter handles over 500 million tweets per day. Get in touch with your audience and start a conversation.
Twitter is a channel supporting two way communication with your customers. Good customer service is for the world to see.
Twitter can be used to get feedback from your customers and improve your products and services.
Twitter is all about what's happening in the world right now. Your customers will be talking about you, so why not talk with them directly. Discover what matters and have meaningful conversations.
Twitter provides the opportunity to be in direct contact with other Twitter users through public and private messages. This makes Twitter a great place to handle customer feedback publicly and show the quality of your service.
Improve customer service and communication.
Stay on top of your game by monitoring your competitors.
Promote your brand and ensure long-term success.
Customers turn to a multitude of chat apps to reach out to you for support. Availability on Twitter, WhatsApp Business, Apple Business Chat and SMS is the new standard. How do you support all those channels, while efficiently handling queries on this multitude of channels?
By adding Customer Contact, you’ll handle multiple conversations with the greatest ease. Customer Contact removes all thresholds and repetitive processes. Start from Customer Contact, add your preferred channels to Customer Contact, and improve your service quality.Customer Contact
From Twitter and WhatsApp to Apple Business Chat, combine them in one interface or choose the channels your customers prefer most. This makes customer service easy for you and your customers.Messaging Channels
Connect to all Messaging Channels via one interface and switch easy between channels so you can continue conversations with multiple customers through multiple channels.To Customer Contact
Benefit from built-in features like quick replies and chat bots. Insert rich media into the conversation, amplify your communication with pictures, videos, locations, opening hours, and more.
We guarantee the delivery of your message. If there is no internet connection available or your recipient doesn't have Telegram installed, we can automatically fall back to SMS.
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