Viber has 1 billion users in 193 countries worldwide. The global use is growing every day and has more than 7M interactions every 60 seconds.
Viber enables you to engage your audience with personalised and highly relevant content. Provide superior customer care and convert your audience to customers.
Delivery of your message is guaranteed. When the recipient has no internet connection or doesn’t have Viber installed, we can automatically fall back to SMS.
Using Viber for Business through the CM.com platform guarantees that you not only benefit from the advantages of Viber but also those of CM.com. Our platform offers you several other products and tools that you can freely use to ensure that you reach your customers in the best way possible.
Secure communication via end-to-end encryption.
Trusted by your clients, verified by Viber.
Simple integration with an existing API.
Offer support via one Customer Contact dashboard.
From Viber and WhatsApp to Apple Business Chat, combine them in one interface or choose the channels your customers prefer most. This makes customer service easy for you and your customers.To all Messaging Channels
Connect to all Messaging Channels via one interface and switch easy between channels so you can continue conversations with multiple customers through multiple channels.Our Customer Contact tool
Benefit from built-in features like quick replies and chat bots. Insert rich media into the conversation, amplify your communication with pictures, videos, locations, opening hours, and more.
The CM.com Business Messaging API enables you to send messages from your system to mobile phones all around the world.
This RESTful API is the main interface between your application and the CM.com Platform and can be implemented to communicate via various communication channels such as SMS, Apple Business Chat, WhatsApp, RCS and Viber. We accept single messages, but also very high volumes.Business Messaging API
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