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Apple Messages for Business

Engage Customers with Apple Messages for Business

Integrate Apples Messages for Business into your communication suite and turn any conversation into a successful conversion.

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Excel in Customer Service and Commerce

Leverage Apple Messages for Business to deliver tailored updates and exclusive offers to your audience, while offering a seamless in-channel shopping experience to drive revenue growth.

Unlock Success With Apple Messages for Business

Interact With Apple Users

Connect up to 1.8 billion active users of Apple devices with iOS 11.3. or higher, and handle chats via Apple Messages for Business.

Enrich Customer Care

Enable easy and secure customer contact to help, schedule appointments, and complete purchases with Apple Pay.

Rich Conversations

Offer a whole new way to talk to your customers in real time and have relevant and rich conversations.

Apple messages

Direct Connection to Your Audience on Apple Devices

Apple Messages for Business is a powerful channel that adds exceptional value for businesses, enabling direct connections with customers on iPhone, iPad, Mac, and Apple Watch.

Customers initiate conversations with your business through various touchpoints, including web, in-app, social media, Apple Maps, iOS Search, or by tapping on any phone number of your choosing.

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Our Apple Messages for Business Integrations

Business Messaging API

Simple Integration via API

Integrate Apple Messages for Business directly through our Connectivity platform. Our API combines multiple communication channels into a single platform.

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One Inbox for All Your Channels

Want to provide customer service via Apple Messages for Business Instagram? Mobile Service Cloud lets you interact with your customers in one easy-to-use inbox.

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Why CM.com?

  1. Fast implementation and migration
  2. Integrate via API or software
  3. Premium customer support
  4. GDPR-compliant & secure

Latest Articles

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Jan 28, 2024 • Instant Messaging

What Is a WhatsApp Opt-in and Why Do I Need It?

WhatsApp has a number of policies in place to help them improve the overall customer experience and build a more positive relationship between consumers and online businesses. One such policy specifies that, before sending any messages to your customer through WhatsApp Business, businesses must first receive consent to do so.

WhatsApp vs Facebook Messenger
Jan 28, 2024 • Instant Messaging

WhatsApp vs Facebook Messenger: Which Messaging Channel is Best for What?

WhatsApp and Facebook Messenger are both established messaging channels for customer engagement. But what are the differences? Which advantages does each channel have for what business use case? Let's dive into the details

messaging-fraud-and-prevention-for-businesses
Nov 16, 2023 • Instant Messaging

A2P Messaging Fraud and Prevention for Businesses

Safeguarding company data against security threats should be on the top of the priorities list for every modern company. Especially since A2P, or application-to-person messaging fraud is on the rise. Read all about the different types of A2P fraud and what steps you can take to avoid being the next victim.

The Benefits of A2P Messaging
Sep 13, 2022 • Instant Messaging

The Benefits of A2P Messaging for Business

Amid the thicket of technology TLAs with 2 in them (B2B, P2P, 2FA,...) are one of the simplest A2P messaging, or “Application-to-Person”. You may not be familiar with the acronym, but you've probably come across it several times in the messaging market. Let’s see why A2P remains relevant as a messaging technology today.

Chat Apps - Choosing Between Channels
Aug 25, 2022 • Instant Messaging

Chat Apps - Choosing Between Messaging Channels

There’s a plethora of messaging apps and mobile communication channels available worldwide. Various apps exist, native applications are growing and also standard SMS text messages are still widely in use. In what channel should you invest your resources?

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Aug 08, 2022 • Instant Messaging

Exceptional Customer Service Starts With a Chat (App)

If a person needed customer support, they might have previously picked up the phone. They might have even sent an email. But what if there was an alternative channel that could help them get their issue addressed almost instantly?

Conversational Channels Are No Longer Optional
Feb 28, 2022 • Instant Messaging

Conversational Channels Are No Longer Optional

Setting up a conversational messaging strategy is no longer optional for your business. Customers want to talk - but on their schedule, not yours. Responding in real time, on their preferred conversational channel, used to be a nice-to-have for businesses; now customers expect it.

Messaging on Instagram
Oct 25, 2021 • Instant Messaging

How To Integrate Instagram Messaging via API

In addition to Facebook Messenger, the Facebook Messenger API now also supports Instagram Messaging, allowing businesses to manage all messages initiated by customers at scale. Let’s dive into Instagram Messaging and learn how your business can use this social media platform to improve your customer experience and drive sales.

Using SMS to Streamline Classroom Management
Oct 18, 2021 • Instant Messaging

How to Scale Your Business Communications with SMS API Integration

SMS is now more than just text messages, and businesses are in the position to give their customers a whole new experience with business messaging. Have you integrated an SMS API to your platform/website? Learn more about the benefits of SMS API integration for business messaging here.

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