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Jan 27, 2021 • App

WhatsApp For Business Is A Blessing For The Logistics Industry

In 2019, the global logistics market was worth a value of US$ 4,963 Billion (IMARC Group study, Logistics Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2020-2025). The growth factor is exciting for the companies working in logistics, but it also means a growth in headache as more packages mean more queries. Customer service departments are already overflowing with a daily stream of repetitive questions about deliveries, rescheduling, complaints, and more, which ultimately act as a significant drain on company time, money, and resources when brought together.

Jul 20, 2020 • App

Manage SIP Trunk accounts with more margin: Voice Management App

With the new Voice Management App from CM, ICT resellers can now easily create and manage SIP Trunk accounts of customers. Moreover, margins with CM's SIP Trunk can be greatly increased, because at CM you only pay for the actually called seconds.

Jul 20, 2020 • App

Viber available via CM.com

Does Viber play a part in your multi-channel strategy? With over 900 million active users in 193 countries, companies can no longer exclude Viber as a channel to effectively reach their customers. That’s why we’re excited to announce that Viber can also be used advantageously via the CM.com platform.

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