Increased customer expectations, competition from new entrants to the market, and a raft of new and disruptive business models have resulted in many businesses struggling to adapt or identify the right ways of working to survive and thrive.
We believe that the answer lies in changing the business-wide approach from transactional to a focus on building long-term customer relationships.
Read this whitepaper to find out how you can solve retail and eCommerce challenges with a relational approach.