CM.com, a global leader in conversational commerce technology announced a collaboration with BMW Group. CM.com provides the infrastructure for powering internationally recognized, car manufacturer BMW Group' by sending automated SMS messages to enable all the ConnectedDrive vehicles and services, globally.
CM.com is a proud partner and provider for BMW Group. As a global-frontrunner in business communications services, CM.com supports BMW Group to offer the most advanced and high-performance Connected Car (AKA Connect Vehicle) technology.
For over 20 years, CM.com has been the world's leading provider of enterprise mobile communications and has connected over ten thousand brands to billions of consumers through intelligent mobile and smartphone mass messaging technology.
CM.com collaborated with BMW Group, one of the world's most recognized luxury automotive producers and manufacturers, providing them with technology to send SMS messages directly to the respective partner carriers of ConnectedDrive services while monitoring the functionality of the data transmission around the clock.
For drivers, BMW Group's ConnectedDrive services offer more convenience and easier operation. Prior to a road trip, drivers can easily set their destination and route conveniently through their smartphone devices. The data is then directly transferred to the navigation device (i.e. GPS) in the vehicle.
SMS technology is an important factor in the operation of such connectivity services. Automated SMS messages are now used almost everywhere in the world in a wide range of applications around the connected vehicle.
According to CM.com's experts, the technology is of extremely high-value and importance for "connected" vehicle experience as SIM cards integrated into the vehicles do not require a connection to the mobile Internet to send SMS messages. Moreover, it is a reliable global standard that has long been accepted by all mobile phone operators. SMS is therefore the only communication channel that practically always works regardless of the mobile phone standard available (such as GPRS, 3G, or LTE).
The use of CM.com’s technology will take on the following task at the BMW Group in the future: as part of a managed connectivity service, CM.com guarantees two-way message handling and monitors the transfer of SMS messages to the SIM cards installed in the vehicle via the respective partner carriers. This should ensure that the data transmission of expected several hundred million SMS messages per year is guaranteed around the clock without interruption.
The technology of CM.com will be made available to the BMW Group in a scalable manner without significant integration.
In the future, it will be possible to send automated SMS messages for numerous services of the automobile manufacturer - for example, to their own employees, but also to partners or customers in the form of registration confirmations.
"We are very pleased to welcome the BMW Group as a customer. The ConnectedDrive services offer drivers maximum connectivity, personalization, and entertainment, as well as everything that makes travel planning more convenient and easier.
Our solution fits the bill because it is extremely flexible and agile" said Jeroen van Glabbeek, CEO of CM.com. "With this use case and service, we show that we are ready to handle international IoT/M2M SMS traffic, which will be a fast-growing market in the future alongside standard A2P services, and we expect to attract more companies in the IoT industry".
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