Contact Help
Contact Register
Back to blog
Innovation

Platform & Product Updates: March 2020 | CM.com

Jul 09, 2020 (Updated 4 months ago) • 3 minutes read

CM.com is continuously updating our platform to stay at the forefront of innovation. Our goal is to empower businesses with cutting-edge tools to exceed their customer expectations. Check out the advances we've made to our Landing Pages app, Customer Contact, Apple Pay, and more...

Platform Update 2020

What's New This Month?

There have been many exciting new updates since CM.com's platform updates in May 2020. Some innovations that are now available include feature upgrades to our Mobile Landing Pages app, better omni-channel Customer Contact app experience, Apple Pay release, and the latest WeChat Pay release.

Find out more by watching our video and reading the additional details, below...

I. Mobile Landing Pages

Our mobile landing Pages App has been given a major update to enhance the value that businesses are able to gain from this solution.

The app has undergone a comprehensive redesign and is also stacked with new drag-and-drop content blocks including as an image carousel, payment links, and customizable forms and form fields.

Test Our Mobile Landing Pages App, Today >>  

II. Customer Contact

Customer Contact, the all-in-one, omni-channel messaging app helps brands stay in touch and connected to their customers over the messaging channel of their preference.

To create a more intuitive, modern, and streamlined user experience, CM.com has updated the design of its user interface, the user experience/flow, and enhanced its overall performance.

The latest version of the Customer Contact app along with its new features and updates include:

Register and Access Customer Contact, Free >>

III. Apple Pay

Apple Pay makes in-app, online retail (AKA eCommerce), and other online payment methods a walk in the park.

Apple Pay's online payment method enables iOS device users (Apple device users) to make payments directly through their trusted Apple accounts. With Apple Pay, payments can be made with a touch of a button via their iPhone, iPad, Mac, and other Apple devices supported by iOS.

CM.com also offers an integration between Apple Business Chat and Apple Pay for collecting payments via Apple Pay directly within your iMessage conversation.

IV. WeChat Pay

WeChat Pay now offers its services to European merchants. WeChat Pay offers a QR code system that carries out payment transactions, both online and offline, with the scan of a unique QR code.

CM.com is working hard to provide customers in the United States with WeChat Pay. For more information regarding the status of WeChat Pay for the United States, stay tuned. Otherwise, feel free to contact our US team directly for more details.

Interested to Increase Customer Engagement? Find Out More About CM.com's Innovative Platforms and Tools

Learn More
Learn More
Tags
CM.com
connects tens of thousands of companies with millions of consumers via their mobile phone each day. Behind the scenes, from our innovative platform, CM makes sure companies can use these millions of messages, phone calls and payments to become part of people’s lives.

Related articles

Multi-Factor Authentication Use Cases

Jan 12, 2021 • One Time Passwords
Multi-factor authentication, or MFA, is one of the most effective ways for businesses to protect their systems and customers’ online accounts from hacking, spamming, data theft, and more. Let’s take a look at some common multi-factor authentication use cases in high-risk industries that could benefit from using MFA in their security protocols.

Guide to Mobile Marketing Compliance in the U.S.

Jan 12, 2021 • Mobile Marketing Cloud
Customer consent is the key to mobile marketing compliance. With mobile marketing strategies on the rise, businesses must stay on top of commercial text messaging regulations. Today we’ll explain different mobile marketing laws and how they impact the SMS marketing industry.

Electronic Signature Vs. Digital Signature: How Are They Different?

Dec 10, 2020 • Sign
Gathering pen-and-paper signatures is inconvenient and more difficult than ever in the COVID-19 era, driving the need for electronic and digital signatures. Discover the key differences between electronic signatures and digital signatures in this helpful guide.

6 Tips for Stress-Free Customer Data Management

Dec 10, 2020 • Mobile Marketing Cloud
How do you keep massive amounts of customer data organized without losing your mind? Without best practices in place, bad data can bog down your business. In this article, we’ll share six stress-free customer data management tips to keep your data accurate and useful.

How Does CM.com Monitor Our SMS API Gateway 24/7/365?

Aug 20, 2020 • SMS
When you use an SMS Gateway provider, you rely on this gateway to deliver all messages on time. Data protection also plays a key role in whether or not you can trust a provider with your business-critical and private/sensitive messages. When sending SMS notifications over our SMS gateway, you can rely on CM.com for 24/7/365 monitoring and security to handle this with the utmost care. But what exactly does this mean?

How to improve customer communication with omnichannel conversations

Jul 09, 2020 • Chatbots
Effective communication fosters trust and builds relationships, playing an essential role in both personal and professional life. By offering helpful feedback and encouraging open-mindedness, effective communication contributes to the success of any business, regardless of sector and size.

How to Use WhatsApp Business – 3 Creative Customer Use Cases

Jul 09, 2020 • WhatsApp
WhatsApp Business offers great opportunities for brands to increase their reach and visibility. This popular messaging channel empowers businesses to create extraordinary value for customers and improve brand engagement. The question, however, is how exactly this is achieved?

Modern Business Text Messaging | Part 2: What is a Long Number?

Jun 09, 2020 • CM.com
In Part 2 of our "Modern Business Text Messaging" blog series, we uncover Long Codes, with a detailed definition of what they are, benefits, risks, use cases, and most common ways they benefit businesses...

The Top 4 Business Challenges That Electronic Signatures Solve

May 27, 2020 • Sign
Today, most everyone has gone through the timely process of manually sending and receiving hard copies of important documents like forms, contracts, and applications that require your physical handwritten signature and/or initials. If printing and sending multiple sheets of paper with different versions isn't already bad for the environment...when it comes to the validity of those signatures it's also highly insecure and risky for your business. With everything about the traditional document signing process being time-consuming and costly for both businesses and clients...businesses worldwide have started looking for solutions to collect signatures electronically "e-signatures"...
CM.com
English (US)
Select your region
+1 (877) 268-7234
CM.com is a GSMA Member