Create custom electronic documents from applications to contracts. Use our multi-channel messaging platform to distribute them to your recipients and collect 100% legally valid e-signatures
Manage & run your entire event with our event ticketing solution. Create & sell tickets, send them via any messaging channel, accept payments, & handle support queries – all in one place.
Segment customers based on behavior and trigger notifications and reminders internally and to keep customers informed throughout the customer journey, both during and after a delivery.
Automate your two-factor authentication method with our SMS or Voice generated one-time-passwords. Otherwise use our mobile app to enable 2FA prompts within your users mobile devices.
Programmatically deliver critical notifications, from general alerts to appointment reminders. Our platform allows you to integrate the channels most convenient for your customers and business. Use SMS and Email or "OTT" Chat Apps like WhatsApp Business and Apple Business Chat to keep customers informed.
Keep customers informed about dispatch notifications.
Keep accounts secure with critical account notifications.
Reduce no-shows with triggered appointment reminders.
Enable secure and fast access for users online and in-channel.
Great customer experience is no longer a differentiator — it’s a standard service quality and expectation. Whether it’s an inbound inquiry relating to delivery or appointment notifications, or general support related queries, empower your inbound and outbound support agents to avoid redundant questions and create productive conversations using an overview of their customers' historical conversation log.
Switch between messaging channels in a single inbox.
Route conversations to agents or departments best suited.
Offer 24/7 automated self-service in your IVR.
Automate responses to FAQs during and after delivery.
Take SMS's 98% open rate as a reliable channel for time-sensitive notifications.
Use "OTT" Chat-Apps for delivery notifications and appointment reminders.
Use masked phone numbers to protect sensitive data and secure conversations.
Trigger mobile-ready transactional and delivery email notifications.
Use number verification or OTPs to identify users online or in-channel.
Keep customers in-channel throughout the checkout process with mCommerce.
“Since we onboarded WhatsApp Business via CM.com, we have successfully closed more deals and could reach 3 times more of our customer base via messaging communication compared to when we were only using SMS and Email. SMS and email weren’t getting the required results.”
Lunique Kroucamp-Theunissen, GMM at Cash Crusaders
''With the CM.com tools we can provide visitors with the right information in a smarter way. This also offers added value for the visitor. The more we know about people, the better the service we can offer."
Jimmy van der Leemputten, WiSH Outdoor
The AA turned to the reliability of SMS to deliver critical case-related notifications and post case satisfaction analysis.
SafariNow.com turned to SMS to deliver notifications to its bookers and sellers to keep them informed about booking confirmations and incoming queries.
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