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Platform updates: April 2020

Apr 29, 2020 (Updated 1 month ago) • 2 minutes read

Every day, over a hundred developers are working on improving the CM.com platform. In this update, we want to inform you about the latest changes made to improve your platform experience.

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Customer Contact

Besides responding to incoming messages in the Customer Contact tool, you are now able to initiate a conversation as well! Choose the customer’s preferred channel, and start interacting.

Rich WhatsApp Templates

The Channels-tool is now updated with a new feature for your WhatsApp templates. Create rich templates, which can include images, documents and text.

Resell Voice Solutions

Start reselling SIP trunks via CM.com. The Voice Management app is updated to setup customer prices, and create subaccounts.

CM.com Together

In times like these, CM.com would like to help out where possible. Therefore, a set of powerful CM.com platform tools are now available, free of charge, until July 1^st. Subscribe before the end of May.

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CM.com

connects tens of thousands of companies with millions of consumers via their mobile phone each day. Behind the scenes, from our innovative platform, CM makes sure companies can use these millions of messages, phone calls and payments to become part of people’s lives.

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What a year it’s been! When looking back on 2020, a lot of people will immediately think about COVID-19 and how we all had to adapt. Of course, this also affected our organization. However, we still look back on some incredible achievements. For CM.com it’s been a great year on different aspects. So, before we countdown to 2021, we’ll take you back to our highlights of 2020 (in random order).

Platform Updates: August 2020

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Platform updates: August 2019

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Looking back on 2018

Nov 30, 2018 • Innovation

Slowly but surely, we are approaching the end of 2018. Traditionally, this is the moment to look back at the highlights of another eventful year. We took a dive into the CM news archive and would like to share the highlights of 2018.

Meet our Techno Girl Interns: Documentary Episode 3

Jun 07, 2018 • Innovation

For the last couple of weeks we’ve been following Jennifer and Pertunia, our South African interns, during their internship at CM in Breda. In our last episode they shared their experience travelling abroad for the first time and we could see how they were adapting to a new culture and learning Dutch skills. This week we took them to a soccer match at NAC Breda.

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