SMS alerts when Dutch lift bridges malfunction

2 minutes read

Botlekbrug Rotterdam

Two lifting bridges in the Netherlands have been equipped with SMS alerts in case of lifting disruptions. Commuters who cross the bridge on a regular basis can subscribe to this free service.

The Dutch Rijkswaterstaat, responsible for the road network, set up the alerting system after various disruptions, causing delays and longer detours. The SMS alerts should prevent commuters from getting stuck in traffic jams as a result of failures in lifting bridges.

Free SMS alerts

Commuters, who often pass the Botlek Bridge or the Spijkenisser Bridge - both in the Rotterdam area - are offered to register for the free mobile message alerts. They can simply send an SMS text message to short code 3669 containing the appropriate keywords like 'BBRUG AAN' or 'SBRUG AAN', depending on which bridge they use.

Temporary solution

The SMS alert system should be a temporary solution. Rijkswaterstaat is investigating what causes the disruptions to the lifting bridges and is working on ultimate solution. Meanwhile Rijkswaterstaat uses CM's platform to enable fast communications and update commuters on disruptions to the bridges, so they can reroute timely and avoid getting stuck in traffic. 

CM Direct

Rijkswaterstaat uses CM Direct, CM's online tool to send text messages to users worldwide. CM Direct offers an online dashboard directly connected to CM's worldwide SMS Gateway. Rijkswaterstaat simply composes a message, selects the user group to which is has to be distributed and presses 'SEND'. 

CM Direct Online SMS Gateway

About CM:

Companies are always looking for the best way to reach their consumers and the rise of mobile technology offers them new opportunities to achieve this goal.

Founded in 1999, CM helps companies to interact with their customers through a multi-use mobile platform for SMS, Push notifications and Authenticator.

In addition to various messaging services, the platform also provides solutions for calling through SIP trunking, SMS Analytics for companies, phone number validation and online identification solutions such as two-factor authentication (2FA).

We offer a hybrid solution for companies to reach their target audience, anytime and anywhere.

Sign up for CM Direct


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About the author

Charlotte van Raak is content marketer and makes sure our readers always have interesting blogs to read about how to engage with customers. During the day, she answers 1K questions in her role as communications advisor. At night she preferably sleeps.

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