Consumers have changed the way they communicate with brands. They want to engage on their terms via their favourite apps such as Facebook Messenger, Twitter, WeChat, WhatsApp and SMS.
With CM Customer Contact, your business can respond to various social messaging queries all via one user-friendly dashboard. Communicate, target, analyse and offer the best customer service with CM Customer Contact.
Customers reach out to you via many different platforms. Now, your customer contact team can communicate with customers on all messaging apps via one dashboard.
All included in the Business pack for only R2 500 per month
Integration into your own CRM system is offered on individual pricing. Please contact us for more information.