Flexible Pricing Options

As you scale, we'll work with you to design volume discounts that serve your business needs.
Click / Tap the green tick to display pricing per product.

Online

Essentials

Business

Enterprise

SMS Campaigns
Free to use app, pay per SMSFree to use app, pay per SMSFree to use app, pay per SMSFree to use app, pay per SMS
€ 0,0800€ 0,0760
€ 0,0800
€ 0,0720
€ 0,0800
€ 0,0680
€ 0,0800
1 SMS message Full pricelist for SMS
Customer Contact (GIN)
Every user € 45 R2,500 € 30 R2,500 € 25 R2,500 € 20
SMS Gateway
€ 0,0800€ 0,0760
€ 0,0800
€ 0,0720
€ 0,0800
€ 0,0680
€ 0,0800
1 SMS message Full pricelist for SMS
Send/receive Apps
Free to use app, pay per SMSFree to use app, pay per SMSFree to use app, pay per SMSFree to use app, pay per SMS
€ 0,0800€ 0,0760
€ 0,0800
€ 0,0720
€ 0,0800
€ 0,0680
€ 0,0800
1 SMS message Full pricelist for SMS
Numbers
On request On request On request
Email Campaigns
1000 emails € 1,50
1 email € 0,0015
1000 emails € 1,25
1 email € 0,00125
1000 emails € 1,00
1 email € 0,001
Mail SMS
€ 0,0800€ 0,0760
€ 0,0800
€ 0,0720
€ 0,0800
€ 0,0680
€ 0,0800
1 SMS message Full pricelist for SMS
Push Notifications
€ 0,0800€ 0,0760
€ 0,0800
€ 0,0720
€ 0,0800
€ 0,0680
€ 0,0800
  Full pricelist for SMS
WhatsApp Business
Price for 1 sms, see package price, + 30 %
Viber
Minimum use of 300 euro’s for more information contact sales
Texter
1,000 - 5,000 requests: € 0.20 per request
5,000 - 10,000 requests: € 0.15 per request
10,001 + request: € 0.10 per request.
Sip Trunking
Subscription fees do not apply. €225
Outbound pricelist
DDI pricelist
Authenticator
€ 0,05 per authentication € 0,05 per authentication € 0,04 per authentication € 0,04 per authentication
One Time Password (OTP)
€ 0,0702€ 0,0667
€ 0,0702
€ 0,0632
€ 0,0702
1 OTP message Full pricelist for OTP
Number verifier
(using HLR)
Database cleaning: € 0.011 p/query.
Format verifier: € 0.0020 p/query.
Antifraud protection: € 0.020 p/query
Sign
€ 0 PM € 99 PM € 299 PM € 499 PM
Web interface Web interface + API Web interface + API Web interface + API
* Price per doc is € 2,00 * Price per doc is € 1,00 * Price per doc is € 0,90 * Price per doc is € 0,80
VPN
 
 
 
Knowledge base
Online support
Telephone support
 
24/7 support
 
 
VIP support
 
 
 
Monthly price

€ 0,-

€ 99,-

€ 299,-

€ 499,-

PaymentPrepaidPostpaidPostpaidPostpaid
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Frequently asked questions

To use the pricing overview, you first select a product (select the grey down arrow or the green tick to display pricing for that row). This gives you an overview of the price per unit. We offer prepaid and postpaid options. There are no monthly subscriptions. Our Essentials, Business and Enterprise options offer a lower price per unit.

Examples:

  • If you would like to send SMS campaigns in the UK with 1,000 messages per month. Select the product SMS Campaigns and then UK. This will give you your pricing per SMS. Sending high volume SMS? Talk to us about volume based discounts.
  • If you would like to send OTP's in the USA with 10,000 OTP’s per month. Select the product OTP and then the USA. Use the price estimate bar to get your total price. OTP is only available for our Essentials, Business and Enterprise packages.

We have 4 different packages available. Across all packages, the quality of the connections are identical (Text, Chat Apps, Talk and Authentication). Only high quality connections are used to guarantee you the fastest best delivery possible.

The packages:

Online:

Our prepaid package is completely aimed at self-service and online support is available during business hours.

The following products are available via our prepaid package:

SMS Campaigns, CM Pages, SMS Gateway, Send & Receive Apps, SMS via Email, Hybrid Messaging, Authenticator / OTP's, Voice Campaigns and SIP Trunking.

Essentials:

The Essentials package is a postpaid package. You get a 5% discount on the SMS transaction prices. Additionally, this package gives you access to 24/7/365 telephone support and enables you to use the following postpaid products: SMS Campaigns, CM Pages, SMS Gateway, Send & Receive Apps, Email Campaigns, Number Verifier, SMS via Email, Hybrid Messaging, Authenticator / OTP's, Voice Campaigns and SIP Trunking.

Business:

The Business package is a postpaid package. You get a 10% discount on the SMS transaction prices. Additionally, this package gives you access to 24/7/365 telephone support, a dedicated account manager and enables you to use the following postpaid products: SMS Campaigns, CM Pages, SMS Gateway, Send & Receive Apps, Email Campaigns, Number Verifier, SMS via Email, Hybrid Messaging, Authenticator / OTP's, Voice Campaigns and SIP Trunking.

Enterprise:

The Enterprise package is a postpaid package. You get a 15% discount on the SMS transaction prices. Additionally, this package gives you access to 24/7/365 telephone support as well as a dedicated support team of CM experts. All products and security opportunities are available to you. You’ll become a member of our CM.com community.

If you want to send Bulk SMS, you only pay for the price of the SMS. The per SMS price depends on volume and the package you choose. The same SMS price per message is applicable for all our SMS products i.e. SMS Campaigns, SMS Gateway, Send/Receive Apps and SMS via Email. We charge a fixed price per country, for all operators, which you can find here: https://www.cm.com/en-za/products/pricing/sms/

You will be charged for delivered and non-delivered messages. In the event of delivery failure, most of the failures are caused by the operator or recipient. Because we have already done operator termination and initial message handling, we charge for all messages submitted.

To find the cost for sending SMS messages to other countries, you can visit our SMS pricing page here - https://www.cm.com/en-za/products/pricing/sms/, this will give you an overview of all countries covered.

One of the packages that we offer is the Online Package - a prepaid solution. For this solution, you have to top-up / add money to the digital wallet. You can find your wallet when logged into the platform on the ‘manage’ page. You can pay via Credit Card and Bank Transfer (EFT). We support VISA, Mastercard and American Express.

A minimum top-up of R250 is required when adding credits to your pre-paid account. You wont be automatically informed of low balance warnings but after you complete your first successful credit card payment, you can select the auto-recharge function. We can then automatically recharge your wallet to your requested amount. We do this when your wallet reaches the minimum amount you’ve specified. By doing so, you ensure that you always have enough credit in your account.

Depending on your business and goals, either a post-paid or prepaid account may be preferred.

Post-paid

  1. You will receive an invoice for the messages sent over our Gateway (paying afterwards)
  2. Monthly fee of the subscription package
  3. You are required to choose a message limit and place a security deposit of at least € 500. The deposit allows you to send messages up to the limit of 100,000 SMS messages.
  4. Extra features: dedicated account manager, 24/7 support from our Customer Service Team, real time logging of all your SMS traffic, SMPP connection possible, and more.

Pre-paid

  1. Pay online for your SMS bundle in advance (minimum bundle of € 15, valid for 1 year)
  2. No monthly fee
  3. No deposit required
  4. Create an account yourself via the website
  5. Self-supporting platform, only online support

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